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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Join Us at the Fix-It Fair!

By Jaymee Cuti Add a Comment

The Portland Water Bureau is a proud sponsor of the City of Portland’s Fix-It Fairs.

A Fix-It Fair is a free event with exhibits and workshops that cover topics including water and energy savings, food and nutrition, recycling, home weatherization, gardening and growing food, yard care and composting, and transportation.

Attendees can also sign up for a free lead in water test kit, enjoy a free lunch, get free professional childcare, and enter to win hourly door prizes. Visit the Portland Water Bureau’s table to see a variety of water storage containers recommended in case of a disaster like a Cascadia Subduction Zone earthquake. You can also learn more about how the Portland Water Bureau is taking steps to prepare for a disaster.

Fix-It Fairs are presented by the Bureau of Planning and Sustainability with support from the Energy Trust of Oregon, Pacific Power, the Portland Water Bureau, and KUNP Univision.

Look for the Portland Water Bureau at the next Fix-It Fair, from 9:30 a.m. to 2:30 p.m. on Nov. 19 at Ron Russell Middle School, 3955 S.E. 112th Ave. in Portland.

For more information about Fix-It Fairs, visit

In observance of Veterans Day, Portland Water Bureau offices will be closed on Friday, Nov. 11

By Jaymee Cuti Add a Comment

In honor of all active duty servicemembers, veterans and military spouses, Portland Water Bureau offices will be closed on Friday, Nov. 11. This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Monday, Nov. 14, 2016 at 8 a.m.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • Drop off: Leave a payment in the Water Bureau's night box located at 1120 S.W. Fifth Ave. to the left of the building's front doors

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874. We thank you for your service.

Important Information About Lead in Drinking Water

By Jaymee Cuti Add a Comment

Regional water providers in the Bull Run service area found elevated levels of lead in drinking water in some high-risk homes and buildings known to have lead in their pipes. These water samples are from 112 worst-case homes known to have lead solder. When more than 10 percent of these homes are above the action level it triggers an exceedance. In the most recent round of sampling 14 of these 112 homes were above the action level of 15ppb.

Lead is rarely found in Portland’s source water and has not been used in service lines. The major source of lead in tap water in Portland is the corrosive action of water on building plumbing components that contain lead, such as faucets and lead-based solder. However, by far the biggest sources of exposure to lead are from lead-based paint and lead-contaminated dust or soil.

More than 19,000 children have been tested for lead in Multnomah County in the past three years and only 184 were confirmed with elevated blood lead levels. None of these investigations identified water as the main source of exposure.

The Portland Water Bureau has been treating Bull Run drinking water to make it less corrosive by raising the pH of the water. This pH adjustment reduces lead in tap water up to 70 percent. The Portland Water Bureau is concluding a study to help determine what additional improvements can be made to minimize the corrosion of lead in household plumbing.

The following are some of the steps you can take to reduce your exposure to lead in your water including:

  • Run your water for 30 seconds to 2 minutes to flush out lead or until it becomes colder.
  • Use cold water for cooking and preparing baby formula.
  • Test your water for lead.

Customers are encouraged to contact the LeadLine at or 503-988-4000 to learn more about reducing exposure to all sources of lead or to request a free lead in water test from participating providers.

Please click here for Frequently Asked Questions about the October 2016 exceedance of the Lead & Copper Rule.

SW Washington Way in Washington Park - Closed Monday

By Teresa Black Add a Comment

Due to an opening in the weather, paving work will be occurring on SW Washington Way (in the Holocaust Memorial Area within Washington Park) on Monday, November 7 from approximately 9am-5pm. This schedule is tentative and may change. Neighbors who may typically exit the park on SW Washington Way will need to exit onto Burnside during the closure.

Vehicles will not be allowed to access Washington Way during the closure period. Barricades and signage will be in place. This closure is being performed by Portland Parks and Recreation.

For more information on the one-day closure, please contact Victor Sanders at Portland Parks & Recreation:

Powell Butte Reservoir Piping Flow Meter Testing Scheduled for the Week of November 7

By Teresa Black Add a Comment

During the week of November 7, 2016, the Portland Water Bureau will conduct a test of flow meters located in the underground reservoir piping at Powell Butte Nature Park in Southeast Portland.

The half-day test will consist of Water Bureau operating engineers slowly draining approximately one-thousand gallons of de-chlorinated water from the reservoirs, to a discharge pipe, through the flow meters, and then into Johnson Creek.The test will confirm the meters are accurately measuring water flowing through the pipe and can monitor future discharges.

Water Bureau representatives will be onsite at Powell Butte throughout the entire duration of the test to supervise the operation. The chlorine, flowrate, temperature, turbidity, and PH of all water discharged to Johnson Creek will be closely monitored to ensure compliance with all applicable environmental and regulatory requirements.

For questions about the operation, please contact Terry Black Public Information, at 503-823-1168 or by e-mail at