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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Innovative Water Use Highlighted at This Year's "Build It Green" Tour of Homes

Saturday, September 25th

11 a.m. until 5 p.m.

The Portland Water Bureau is proud to be a sponsor of the 9th Annual Build it Green! Tour of Homes. 

This year, the tour features twenty-one green remodels and new homes throughout the metro area.  Many of the homes and affordable housing include solar panels, ecoroofs, rainwater harvesting, natural landscaping, water and energy conservation, reused building materials, alternative construction techniques, small footprints and much more. Homeowners and contractors will be available to share their personal experiences and to answer questions. Come be inspired!

The tour will take place on Saturday, September 25th from 11 a.m. until 5 p.m.  Tour tickets are on sale now and can be purchased online at or in person at Ecohaus.  A fun, free information fair featuring food, music, and green home products will follow at Ecohaus on 819 SE Taylor St (Portland) from 3 p.m. until 7 p.m. 

To learn more visit

We hope to see you there. 

Tap Water

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Multnomah County "Takes Back the Tap!"

Commissioner Barbara Willer leads the charge to disallow the use of county funds for bottled water

This just in from Commissioner Willer's office:

"We are proud to announce that Multnomah County will affirm our commitment to environmental responsibility, sound business practices and saving tax dollars by changing our policies related to bottled water.  We are asking the employees of Multnomah County to join us in this effort and “Take Back the Tap.”In October, we will ask our colleagues on the Board of County Commissioners to enact a new policy to disallow the use of county funds for bottled water, except in cases of emergency or when no other viable alternative exists.  Meantime, our Facilities and Property Management staff will post signage where filtered water is available in our workplaces and will respond quickly to concerns or questions."

Commissioner Willer is urging county employees to Take the pledge.


To promote the initiative, the county will hold taste tests (bottled water vs. tap water) and screenings of excerpts from the film “Blue Gold” followed by a discussion of water issues for county employees.


Public Outreach

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Behind the Scenes at the Transportation Maintenance Bureau

The City of Portland's Transportation Bureau is having a Field Day (public open house) on Thursday, September 16th.

This is a great opportunity to get a better understanding of the work that goes on to support Portland's transportation, wastewater, and stormwater infrastructure. Water Bureau staff enjoyed this event and learned so much a few years ago that we started our own Water Bureau Field Day.

You can take a guided tour or spend the day working alongside a crew.

For more information or to register, contact the Maintenance Bureau at (503) 823-4416 or email them at



Emergency Preparedness

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September is National Preparedness Month

Tips on how to make a home emergency kit without breaking the bank


Yes, it’s September again and that means it’s National Preparedness Month. It’s time to either restock your home emergency kit or start one. In either case, it shouldn’t take a home loan to get your kit in order. Your kit should last a minimum of 3 days and there should be one for each member of your household.

Most items for your home emergency kit can be found in your home or garage already. It’s true! Stocking your kit is another way to reuse and recycle what you have in a draw or on a shelf.

Although having a water/air-tight tub may be the optimum storage container for your kit, it isn’t absolutely necessary to go to the store and make the purchase for one or several. Look around the house and garage. Do you have a container previously used that can work? A sturdy old bucket perhaps? Whatever the container, pull together your supplies and once in the container, label it clearly as your emergency kit and date it. If your container isn’t waterproof, get a large garbage bag and set your kit inside for dry, safe storage.

Remember to put your kit somewhere accessible so it can be grabbed in a hurry.  If you use the kit, restock it when the emergency is over so that you’ll be ready for the time.

Be Safe! Be Prepared!

Robin Hagedorn

Emergency Management Contributor


Customer Service

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Paying Your Water Bill - Monthly

Did you know that you have the option to pay your sewer and water bill monthly and not just quarterly? Many Water Bureau customers have discovered that it's an easier way to budget.


Residential customers wishing to manage their accounts by making equal monthly payments may contact Customer Services to request Budget Billing.  The amount paid monthly is calculated using normal average usage over the preceding 12 months.  The monthly Budget Billing amount will be adjusted annually based on actual usage.  To be eligible, an account must have a zero balance due at the time of enrollment. 

The bill that is generated for a Budget Bill customer looks slightly different from the typical bill because it contains additional information.  This information allows customers to compare payments made on their Budget Bill Plan to the cost of water and sewer service used to date.  Budget Plan Details are explained on this example bill.

Budget Billed customers may find it convenient to enroll in Auto Pay and have payments made automatically from banking accounts or charged to their Visa or MasterCard credit or debit cards. 

To arrange equalized monthly payments,  email or call Water Bureau Customer Service at (503) 823-7770.