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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Responding to a Call about a Foggy Water Meter

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When water meter levels raise or drop dramatically, a red flag is raised at the Portland Water Bureau. There are a few reasons that this can happen, including a fogged meter. A fogged meter can be a result of a leak or too much condensation within the meter. When the problem is discovered a work order is issued, and the work is prioritized and dealt with within 48-hours.

 Water Bureau staff check on meter

Water Bureau crews begin work at 6:45 am each weekday. Utility workers load their trucks, pick up their list of 10-20 work orders, and set out for a day of maintenance.

After locating the water meter under a pile of mud, he retrieves his tools and starts digging until he reaches the meter box.  The wooden box is rotting and can no longer protect the meter from water, mud, and condensation. Mike checks the meter in order to determine whether or not it is still functioning. He discovers it is not, and the replacement process begins. 

After informing the residents that their water will be shut off for a few minutes he unscrews the fogged meter and pumps out any excess water in order to avoid future fogging.  The new meter is put in place and water is restored.  A new meter box is placed over the meter and the meter box cover is replaced.  Mike fills out some paperwork to detail the work and heads to his next job site.

-Abby Wynne


Cleaning Up Storm Debris

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Cleaning Up Storm Debris


The Sandy River Station crew members began working to remove debris from the upper log boom in Reservoir 1 this week. The debris washed down during the same January storm that forced us to shut off the Bull Run conduits due to turbidity. The debris must be removed from the reservoir prior to summer draw down.


Keith Wiebold is operating the boat, Fred Willey is operating the dump truck, Chad Hall is operating the chainsaw, and Marty Fairbrother is operating the excavator.

-Tim Grandle

Construction at the intersection of Bull Run Rd. and Waterworks Rd. to begin

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The next phase to improve the main Bull Run watershed road, FS Rd. 10, will begin the week of March 28, 2011. The project site is located off of Ten Eyck Rd. a few miles northeast of Sandy, at the intersection of Bull Run Rd. & Waterworks Rd. The total project duration will be approximately six weeks. Construction will take place Monday through Friday, from 7:00 AM to 6:00 PM.

Signs will be posted warning of construction activities ahead going both directions on Bull Run Rd. There will also be signs indicating a road closure, and that road closure notice pertains to Waterworks Rd., not Bull Run Rd. There will be flaggers controlling traffic at the intersection of Bull Run Rd. and Waterworks Rd. from time to time to safely move trucks in and out of the construction site.

The contractor will begin with the widening work, which should last several weeks. During this time, dump truck traffic will increase.  Residents in the area are asked to do what they can to reduce the traffic pressure in the area. Drivers should be extra alert as they approach a large truck, and allow trucks adequate space to maneuver. Please contact Terry Black of the Portland Water Bureau for more information at (503) 823-1168.