GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
While summer may seem far away during this cold dreary season, our staff are already planning for the summer ahead, as well as learning from past summers.
Simply put, our winter rainfall determines our summer water supply. However, it gets very complicated when you add in factors like long term weather predictions, past and projected water demands, successful regional water conservation, native fish protection…and on and on.
To learn more about our efforts to consistently manage water supply in every season, visit our Seasonal Supply Planning webpage. Specifically, the "retrospective" provides details about the 2011 drawdown.
Register today for a free workshop & lunch for landscape professionals, commercial property managers, and irrigation professionals.
Best Management Practices for Waterwise Landscapes
Thursday, March 8, 2012
8:30 am - 1:00 pm at the City of Portland in Room C, 2nd Floor (1120 SW 5th Ave. Portland, Oregon – Accessible by bus & MAX!)
Waterwise Irrigation Trends & Technologies
March 13, 2012 Beaverton, OR 8:30 - 11:30 a.m.
NETWORKING - 3 CEHs - FREE LUNCH
Registration & info at: http://www.conserveh2o.org/news/calendar
Register: via email mailto:RWPCinfo@portlandoregon.gov or call (503) 823-4074.
Water. Save a Little. Help a Lot.
It seems that cyclically our Customer Service staff get a string of calls from customers concerned about letters/calls they are receiving from insurance companies offering to protect their water service line. Staff has been told that sales people introduce themselves as having a relationship with the “water department.” This is not true. The Portland Water Bureau is a public utility, and does not contract/affiliate with any insurance providers.
The most current letter Portlanders have been receiving, from Homeserve, Inc., offers customers an annual coverage of $6,000 for $59.88 per year. Yet, the reality is that even if your water line needs to be replaced, this would cost you an average of $2500. But the real area of concern is in the fine print, under the “General Exclusions.” Read it for yourself, but excluding “Acts of God” and “repair of covered parts, equipment and/or systems due to reduction in performance caused by normal wear and tear” makes us suspicious that any customers signing up for this coverage may never see any claim paid.
While we are on the subject, let us remind our customers to beware of anyone asking for money to pay for the water system:
If you are ever suspicious of anything related to your water service, please call our Customer Service hotline: (503) 823-7770.
Customer Service Director
In a February 29 Federal Register notice, EPA announced an April 24 date for its second public meeting to discuss the Long Term 2 Enhanced Surface Water Treatment Rule (LT2ESWTR). The all day (8:00 a.m. - 5:00 p.m.) meeting will be held at EPA headquarters in Washington, D.C., and will focus on the uncovered finished water reservoir provisions of the LT2ESWTR.
“The primary focus of this meeting is to have a scientific and technical discussion related to uncovered finished water reservoirs. EPA will consider the data and/or information discussed at this meeting during the agency’s review of the LT2 rule, which the agency announced as part of EPA’s Retrospective Review Plan under Executive Order (E.O.) 13563 in August 2011”
“This meeting is open to the public. EPA encourages public input and will allocate time on the agenda to receive verbal statements. EPA requests that participants limit statements to the topics described in the SUMMARY section of this notice and will hold participants to a set timeframe for their statements.”
The EPA notice encourages stakeholders who wish to submit data for consideration during the meeting to due so in advance.
Further details on the meeting, including logistical and registration information, are available in the Federal Register notice.
The Portland Water Bureau plans on having staff participate in the meeting to stay informed regarding EPA's consideration of technical information which could affect federal requirements for uncovered finished drinking water reservoirs and plans on sharing relevant monitoring data from Portland's system including data collected during a Water Research Foundation study "Detection of Infectious Cryptosporidium in Conventionally Treated Drinking Water" in 2010.
Homes in the United States lose more than one trillion gallons of water each year from easy-to-fix leaks. That’s why this week the Portland Water Bureau is encouraging customers to identify and address leaks around their homes and businesses. Fixing water leaks not only saves water, but can also help save money on water & sewer bills.
Toilet leak detection tablets, bathroom and kitchen faucet aerators, and high-efficiency showerheads are available to Portland Water Bureau customers free of charge.
Visit www.portlandoregon.gov/water/efficiency or call (503) 823-4527 to order.
Water Efficiency Program