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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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TRAFFIC ADVISORY 06/04/13: Tillamook Street down to a single lane due to construction

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Sewer construction is scheduled on N Tillamook Street, between N Interstate Avenue and N Kerby Street. The one lane closure will take place starting Wednesday, June 5 through Friday, June 7, during working hours, 7:00 a.m. to 5:00 p.m. There may be short-term parking restrictions while large trucks move through the area.

Flaggers will guide motorists through the one-block construction zone. Drivers are encouraged to use alternate routes to access local businesses on N Tillamook Street.

The Interstate Renovation Project, which is rebuilding Portland Water Bureau facilities, will impact the right-of-way in order to connect to a sewer line. The work will be performed by contractors, Hoffman Construction Company and Konell Construction Co. Inc.

For more information about the project, visit the project webpage: www.portlandoregon.gov/water/interstate

Darcy Cronin
Sr. Community Outreach Representative
(503) 823-3520

Portland Water Bureau Welcomes Commissioner Nick Fish

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Commissioner Nick FishEarlier this week, City of Portland Mayor Charlie Hales assigned Commissioner Nick Fish to be the new Commissioner-in-Charge of the Portland Water Bureau. Along with the Portland Water Bureau, Commissioner Fish will also be in charge of the Bureau of Environmental Services and serve as a Council liaison to Elders in Action, Venture Portland and the Regional Arts & Culture Council.

Previously, Commissioner Fish served as Commissioner in Charge of the Portland Housing Bureau and Portland Parks & Recreation. In 2008, Commissioner Fish was elected to the Portland City Council in a special election and re-elected to a four year term in 2010. 

The Portland Water Bureau welcomes Nick Fish as our newest Commissioner.  To learn more about Commissioner Fish, please visit http://www.portlandonline.com/fish/.

Lindsay Wochnick
Community Information & Involvement

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Who are you going to call? Water Quality Hotline

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Water Quality Sampling StationWho do you call when your water pressure drops or something seems a bit off about your water?

Most customers don’t realize that the Portland Water Bureau has a Water Quality Hotline that is answered by staff 24/7. Staff will work to determine the cause of any potential issue.

Main breaks can often cause dirty looking water or maybe an issue has already been identified at a neighborhood pump station. Perhaps a routine uni-directional flushing is taking place near your home.

Our office staff will work with crews in the field to determine the cause and develop a solution as soon as possible.

These calls are tracked on a weekly basis to identify any trends and keep bureau staff aware of any recent issues that have been brought to our attention. For the most part, it’s typically a “quiet week,” but it’s important for customers to have a quick and direct way to let us know of issues as they arise. See the weekly report of calls from concerned customers.

If you experience any water quality issues, please call (503) 823-7525.

Also, if you haven’t seen the online Annual Drinking Water Quality Report, please take a moment to learn more.

Darcy Cronin
Community Information & Involvement

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Geotechnical Survey Work in Washington Park

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Geotechnical survey work inside reservoir
Geotechnical survey work inside reservoir

Over the summer months, a contractor for the Portland Water Bureau will be conducting geotechnical survey work in Washington Park. This work is part of the project to make improvements and changes to the two water reservoirs, including installing a 15-million gallon buried reservoir with a reflecting pool on top, generally in the footprint of the existing upper Reservoir #3.

The geotechnical work will involve a crew using equipment to bore deep 12-inch diameter holes in the ground to install landslide monitoring devices that measure ground movement and groundwater depths. Due to the landslide potential around the reservoir sites – dating back to a major slide during the original construction in 1894 – the Water Bureau must explore what steps will be necessary to stabilize the hillside.

Reservoir 4 after major slide in 1894

The survey work will also obtain sub-surface information necessary for the design of the new facilities. Each boring hole monitoring and sampling will take up to 3 days to complete and then be backfilled. Park users are encouraged to avoid these work areas. 

The work is scheduled as follows:

  • Monday, June 17: Road Closure - SW Sherwood Blvd, from SW Kingston Ave. to SW Sacajawea Blvd. The street will be restricted to local access only, from 7:00 AM to 12 Noon. The closure is necessary to bring in a crane to lower equipment into the reservoir.
  • Monday, June 17 through Friday, June 21: With Reservoir #3 drained in advance, a crew will perform borings inside the open reservoir.
  • One day during the week of June 24: Road Closure - SW Sherwood Blvd, from SW Kingston Ave. to SW Sacajawea Blvd. The street will be restricted to local access only, for about three hours.
  • July to August 2013: Crews will perform geotechnical boring throughout Washington Park, including the parking lots near the Japanese Gardens and tennis courts, a service road, and sites around the perimeters of the two open reservoirs.

If you have any questions, please contact Tim Hall, Public Information, at 503-823-6926. Thank you for your cooperation.

Tim Hall
Community Information & Involvement

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Water Research Foundation Honors Portland Water Bureau with Prestigious Industry Award

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Water Research Foundation logo 

On June 10th, the Portland Water Bureau was honored by the Water Research Foundation (WaterRF) with the Outstanding Subscriber Award for Applied Research

The annual award recognizes utilities that have made notable improvements to their treatment, delivery and or management processes through the successful application of Foundation-sponsored research.  Las Vegas Valley Water District was also honored with the same award for participating in research that has benefitted the broader drinking water industry.

According to the press release, WaterRF noted throughout a 25-year relationship, the Portland Water Bureau has proven to be a supportive and innovative Subscriber.

“Its staff [Portland Water Bureau] has been actively sharing their knowledge and expertise, most notably on climate change and infrastructure. WaterRF has benefited tremendously from its spirit of collaboration, with numerous members of its staff participating in research and administrative capacities on a volunteer basis for the Foundation,” the press release stated.

In announcing the award and 2013 winners, WaterRF’s Executive Director Rob Renner noted that this year’s winners represent the “Gold Standard” when it comes to researchers and subscribing utilities.

“Quite simply,” Renner said, “we could not achieve our mission without their tireless support. The international water community and the public they serve, benefit from their contributions to advancing the science of water.”

WaterRF is the world’s largest research organization dedicated to drinking water research.  The research conducted provides practical solutions to challenges facing the drinking water community today and into the future and aids water utilities, public health agencies and other professional organizations in providing safe, reliable and affordable drinking water to the public.​

To learn more about the Water Research Foundation, visit http://www.waterrf.org.

Lindsay Wochnick
Community Information & Involvement

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