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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Portland Water Bureau Launches New Facebook Page

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Facebook logo

The Portland Water Bureau has launched a new governmental Facebook page in an effort to continue to use social media as way of increasing transparency and engaging with the public. The Facebook page replaces our “former” Facebook account and complies with the City of Portland Human Resources Administrative Rule 4.08 (Social Media) and Facebook’s Statement of Rights and Responsibilities

This new social media site will be a vehicle in which our customers and partners can learn more about us and how we strive each day to provide the highest quality water, customer service and stewardship of the critical infrastructure, fiscal and natural resources entrusted to our care. The Facebook page will feature announcements, press releases, bureau job listings, rebates, incentives, photos, videos and links to the award-winning Water Blog

"Using social media is an essential way for the Portland Water Bureau to efficiently communicate and engage with large audiences.  Social media helps us to distribute information quickly, address questions and concerns and educate customers on utilizing water resources,” notes Public Information Manager Tim Hall. 

The Portland Water Bureau also employs other social media tools such as Twitter, Flickr and YouTube to connect and engage with the public.

Visit to “like” the Portland Water Bureau’s new page.

Lindsay Wochnick
Community Information & Involvement

A Sheet of Portland Water History

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Portland Water Company capital stock certificate

Stanley Jackson of Ocean Park, Washington was going through some old boxes and found a capital stock certificate for the historic Portland Water Company. The stock was purchased on September 18, 1886 and issued to his great, great-grandfather Jacob Kamm.

Photo of Jacob KammJacob Kamm was an early pioneer in Portland. He was the founder of the Oregon Steam Navigation Company in 1879 and the Vancouver Transportation Company, both which built and operated steamboats and steamships.  He was also a major shareholder in the U.S. National Bank of Portland.  Mr. Kamm built one of the first large homes in Portland, the landmark Jacob Kamm House. It was located where present day Lincoln High School now sits.

The Portland Water Company was sold on January 1, 1887 to the Water Committee to establish a city-operated municipal water works.  The 125 shares valued at $500 each was worth $62,500 in 1886.  In today’s dollars, the value of the stock would be would $1,572,712.

Tim Hall
Public Information & Involvement

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TRAFFIC ADVISORY 06/04/13: Tillamook Street down to a single lane due to construction

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Sewer construction is scheduled on N Tillamook Street, between N Interstate Avenue and N Kerby Street. The one lane closure will take place starting Wednesday, June 5 through Friday, June 7, during working hours, 7:00 a.m. to 5:00 p.m. There may be short-term parking restrictions while large trucks move through the area.

Flaggers will guide motorists through the one-block construction zone. Drivers are encouraged to use alternate routes to access local businesses on N Tillamook Street.

The Interstate Renovation Project, which is rebuilding Portland Water Bureau facilities, will impact the right-of-way in order to connect to a sewer line. The work will be performed by contractors, Hoffman Construction Company and Konell Construction Co. Inc.

For more information about the project, visit the project webpage:

Darcy Cronin
Sr. Community Outreach Representative
(503) 823-3520

Portland Water Bureau Welcomes Commissioner Nick Fish

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Commissioner Nick FishEarlier this week, City of Portland Mayor Charlie Hales assigned Commissioner Nick Fish to be the new Commissioner-in-Charge of the Portland Water Bureau. Along with the Portland Water Bureau, Commissioner Fish will also be in charge of the Bureau of Environmental Services and serve as a Council liaison to Elders in Action, Venture Portland and the Regional Arts & Culture Council.

Previously, Commissioner Fish served as Commissioner in Charge of the Portland Housing Bureau and Portland Parks & Recreation. In 2008, Commissioner Fish was elected to the Portland City Council in a special election and re-elected to a four year term in 2010. 

The Portland Water Bureau welcomes Nick Fish as our newest Commissioner.  To learn more about Commissioner Fish, please visit

Lindsay Wochnick
Community Information & Involvement

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Who are you going to call? Water Quality Hotline

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Water Quality Sampling StationWho do you call when your water pressure drops or something seems a bit off about your water?

Most customers don’t realize that the Portland Water Bureau has a Water Quality Hotline that is answered by staff 24/7. Staff will work to determine the cause of any potential issue.

Main breaks can often cause dirty looking water or maybe an issue has already been identified at a neighborhood pump station. Perhaps a routine uni-directional flushing is taking place near your home.

Our office staff will work with crews in the field to determine the cause and develop a solution as soon as possible.

These calls are tracked on a weekly basis to identify any trends and keep bureau staff aware of any recent issues that have been brought to our attention. For the most part, it’s typically a “quiet week,” but it’s important for customers to have a quick and direct way to let us know of issues as they arise. See the weekly report of calls from concerned customers.

If you experience any water quality issues, please call (503) 823-7525.

Also, if you haven’t seen the online Annual Drinking Water Quality Report, please take a moment to learn more.

Darcy Cronin
Community Information & Involvement

Join the Portland Water Bureau's Online Community!
Follow us on Twitter. Like us on Facebook. See us on Flickr