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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Customer Service

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Two New Payment Options for Water & Sewer Bill

Ditch your paper bill and sign up for E-Bill or Auto Pay!


Customers who sign up for E-Bill will no longer receive a bill in the mail. Instead, you will receive an email notifying you that your bill is ready to view online. You can access your bill as soon as it is issued, and submit credit/debit card or bank payments to pay it instantly.

Auto Pay

Pay your bill automatically by deducting it from your bank account, or charge it to your credit or debit card.

Sign up for E-Bill and Auto Pay at You must create a PortlandOnline account and have a valid email address.

If you have any questions, contact Customer Service at (503) 823-7770.

People Behind the Water

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Engineering Project in the Bull Run Watershed

It might be rainy and cold, but Water Bureau engineers are hard at work in the Bull Run watershed installing cathodic protection on water conduits #2 and #4 to control corrosion of the pipes. What's a little mud? Our engineers are tough!


Joseph Nkemontoh



Doug Parkhurst

Cody Sigel





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Happy (Water-Efficient) Thanksgiving!


This Thursday, between the eating, family time, football and naps, let's all take a moment to be thankful for a safe and healthy water supply.

As you go about your holiday, please consider using some of these tips for water conservation.


  • Clean vegetables in a sink or pan partially filled with water rather than running water from the tap, or on a cutting board (pictured).
  • If you wash dishes by hand, rinse them in a sink partially filled with clean water instead of under running water.
  • Cut down on the amount of rinsing you do before loading the dishwasher. Most modern dishwashers do an excellent job of cleaning dishes, pots and pans all by themselves.
  • Thaw your turkey in the refrigerator instead of running it under tap water.



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Portland's Riverdale High School Students Immerse Themselves in Worldwide Water Issues

Two years ago, Riverdale High School in SW Washington started a science and service learning elective called H2O. The 12-week course included studying a wide range of student-generated water-related topics and raising money to benefit a school in Kenya in need of a clean, constant water supply. Riverdale continued the elective class in 2010 and the money fundraised will benefit Ruhaama Primary School in Uganda.

As part of learning about water issues, the students embarked on a number of educational tours of Portland's municipal water system, including a tour of the Bull Run watershed and a walking tour of downtown fountains.

Learn more about Riverdale's studies on their creative blog: