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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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The Right Stuff: September 2014 Bill Insert

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 September 2014 Bill Insert: Page 1 of 2

 September 2014 Bill Insert: Page 2 of 2
September 2014 Bill Insert 

Each quarter, the Bureau of Environmental Services and the Portland Water Bureau offer important information on rebates, payment options, drinking water quality, and water efficiency tips in printed inserts that accompany your sewer-stormwater-water bill. 

In the September bill, customers will find an insert highlighting five convenient payment options, financial assistance opportunities, and who customers can speak with in order to address questions or concerns about their bill. The insert can also be accessed online.

Customer Service

Dodge Park Cart Wins First Place at Sandy Parade

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Pennen, far left, and familyThe Portland Water Bureau’s Dodge Park has been used as a natural respite from the summer heat for more than 100 years by locals and Portlanders alike. Today, an ever increasing number of families enjoy the outdoors while camping at the park, located at the confluence of the Sandy and Bull Run rivers.

When Water Bureau Seasonal Park Attendant Pennen discovered that the theme for the City of Sandy’s 42nd Annual Sandy Mountain Festival was “Celebrating the Great Outdoors,” she came up with a creative way to promote the park and provide for some family fun on a sunny Saturday. 

Pennen usually drives the bureau’s utility cart around the park emptying trash, weed-cutting lawns, and cleaning fire pits and restrooms. To star in the parade, she gave the cart a good cleaning and decorated it as a camp site, complete with tent, lantern, camp chair, and trees. Her husband, Conway, a Water Bureau Watershed Specialist, drove the cart in the parade, while son Caiou and Pennen walked alongside, waving to onlookers.

Pennen was very surprised to learn that her ‘float’ had won first place in the miscellaneous category.

Way to go Pennen, Conway, and Caiou!

Get to Know Dodge Park
Located at the confluence of the Sandy and Bull Run rivers, Dodge Park is a playground in Portland’s backyard. Just 20 miles east of Portland, the park offers seasonal camping, year-round picnicking, fishing, and boating. The park is owned and managed by the Portland Water Bureau, which has a watershed maintenance facility nearby.

To learn more day use, the boat launch, camping, or reserving the Community Hall at Dodge Park, visit

Terry Black
Public Information

Customer Service Walk-In Center Closed Monday, September 1

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The Portland Water Bureau's Customer Service Walk-In Center will be closed on Monday, September 1 in observance of the Labor Day holiday.

The Walk-In Center, located on the first floor of the Portland Building at 1120 SW 5th Avenue, will reopen on Tuesday, September 2 at 8:00 a.m.

For your convenience you may pay your bill online, or pay by Visa or MasterCard by calling our automated payment system at 503-823-7770 and pressing 1. You may also leave a payment in the night box located outside the front door at 1120 SW 5th Avenue Portland, OR 97204.

We apologize for any inconvenience.

Customer Service

Water-Efficient Plants for Gardeners in the Willamette Valley

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One of the central tenets of water-wise landscaping is choosing the right plant for the right place. This is done by understanding how sun, shade, and soils vary across different areas in your landscape and by grouping plants with similar watering needs.

To help choose the right plants for your yard, download, pick up, or request a copy of the Water-Efficient Plant guide. It is a colorful guide designed to make choosing water-efficient trees, shrubs, perennials, and ground covers easy! Please note that it includes both native and non-native (but well adapted) plants to our region.

Get your plant guide by:

To see more water-efficient plants, visit our water-wise demonstration garden at 1017 NE 117th, corner of NE 117th and Holladay. Here are some of the plants in this garden:

 Water-efficient plants
From left to right: Weigelia "My Monet", Rudbeckia fulgida "Goldstrum", Berberis thunbergii "Bagatelle"

For more information, visit the Portland Water Bureau’s webpage dedicated to water-efficiency. 

Water-Efficiency Team

Commissioner Fish Accepts ALS Ice Bucket Challenge

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On August 25, Portland Water Bureau Administrator David Shaff poured an ice cold bucket of Bull Run water on Commissioner Nick Fish for the ALS ice bucket challenge. The water was absorbed in a bioswale.

The Commissioner was challenged by Oregon State Treasurer Ted Wheeler. Commissioner Nick proceeded to challenge Commissioner Amanda Fritz, Metro Councilor Sam Chase, and Director of the Bureau of Environmental Services Dean Marriott!

Jaymee Cuti
Public Information