GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
September is National Preparedness Month. At the Portland Water Bureau, we prepare as part of our daily work - hardening the backbone of our water system and building storage that will last for generations. In an emergency, everyone has a role to play. What’s your role?
One of the most important things you can do to prepare for an emergency is to have an emergency kit that includes water. People can survive for weeks without food, but only a few days without water. In the Pacific Northwest, your kit should be able to sustain your entire household (pets too!) for 14 days. Experts predict that our region is overdue for a major earthquake that will severely damage water systems and other infrastructure. When this occurs, it will take time for emergency supplies to reach the greater Portland-metro area. You will need to rely on your own resources until help arrives.
Throughout September, we’ll be sharing your neighbors’ stories of storing water and other supplies for an emergency like a Cascadia Subduction Zone earthquake.
Join them by making a short video about your water storage and posting it at www.facebook.com/portlandwaterbureau. Those who submit videos are entered to win a LifeStraw personal water filter.
Safely storing water for an emergency is an important step in getting your emergency kit together. Need help getting started?
• See HOW to store your emergency H2O. http://bit.ly/storing-H2O
• See WHERE to store your emergency H2O. http://bit.ly/storing-H2O
• See WHAT types of containers to use for your emergency H2O. http://bit.ly/storing-H2O
• Using your own containers to store water for an emergency? Here’s how: http://bit.ly/storing-H2O
This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Sept. 6, 2016 at 8 a.m.
During the holiday, Water Bureau customers are invited to pay their bill in the following ways:
To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.
One of the ways the Water Bureau aims to increase our ability to effectively deal with emergencies is through dedicated and routine training.
Recently, operating engineers performed an inaugural exercise with the new Mobile Water Treatment System. The mobile water treatment system, housed inside of a trailer, can provide guaranteed water quality and quantity during emergency outages.
The system, built in January 2016 with Homeland Security Urban Area Security Initiative (UASI) grant funds, is part of the Regional Water Providers Consortium’s regional effort to prepare for emergencies.
Water Bureau operating engineers also maintain two mobile water distribution trailers in addition to this new water treatment system.
The entire watershed has been managed under increasing levels of protection since it was established as a Forest Reserve in 1892. While the watershed is closed to the public it is home to more than 250 species of fish and wildlife.
This winter, staff conducted wildlife camera monitoring in the Bull Run and collected a great series of three photos of a bobcat walking up and across a log.
The best of these just won the Grand Prize in a photo contest conducted by Trailcampro.com, a web site devoted to wildlife trail cameras.
We’re proud to be featured and excited for the prize: an awesome wildlife trail camera we can use to continue our monitoring in the watershed.
Who knows who’ll cross our cameras next?
As part of the Hannah Mason Pump Station construction project, crews will be conducting night grinding and paving working on SW Macadam Avenue near the intersection of SW Nevada Street.
To minimize traffic disruptions, work will happen on Monday, August 29th and Tuesday, August 30th at 8:00 p.m. and be complete by 5:00 a.m. During road paving, SW Macadam Avenue will remain open in both directions but traffic will be reduced to one lane in each direction and some turning movements could be restricted.
As with any construction project, safety is our first priority. Please obey flaggers and all construction signs.