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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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NW Portland Reservoir & Pump Station Project Update

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Aerial View of Forest Park Low Reservoir & Pump Station (May 2014) 
Aerial View of Forest Park Low Reservoir & Pump Station (May 2014)

The Portland Water Bureau’s Forest Park Low Reservoir construction project to build a 1.3-million gallon reinforced-concrete underground drinking water reservoir and a 1,408 square-foot pump station in northwest Portland is close to completion. 

Crews are backfilling the 73-foot in diameter reservoir ensuring that if settling does occur, the foundation soil grade does not shift any locations. Within a month’s time, the reservoir will disappear from sight, being covered and compacted with layers of soil and eventually native grasses. 

Concurrent with the backfill process work, the reservoir is in the process of being filled with water and will soon be connected to the water system.  The reservoir will is slated to serve the current and future needs of the residents living at higher elevations in the area and improve water capacity for emergency fire protection.

Forest Park Low Reservoir & Pump Station 
Forest Park Low Reservoir & Pump Station (May 2014)

Pump Station
The build of the adjacent pump station is almost finished as well.  The structure has a green metal roof and cinderblock walls and foundation, making the station durable, energy efficient and insulated against cold and heat.

Road Repave & Restoration
In May 2014, the Water Bureau excavated a space under the westbound lane of NW Skyline Boulevard to connect a pipeline from the reservoir to the water system.  In mid-June, crews will repave and restore that patch of the city street.

For additional project information, please visit the project webpage at

Lindsay Wochnick
Public Information

NEWS RELEASE 06/04/14: Annual Drinking Water Quality Report Released Online

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Official News Release

2014 Drinking Water Quality ReportAs mandated by the federal government, the Portland Water Bureau is required to produce an annual water quality report. The report summarizes the water quality results for 2013, and educates customers about their drinking water.

Once again, instead of mailing the full report to every customer, the Portland Water Bureau is releasing the report online as allowed by new guidelines. Water providers are still required to notify customers of the report’s availability, and a postcard is being mailed this week to inform every customer about the online report. This is a benefit to our customers and the environment.

Customers are still able to request a paper copy, either online or by phone.

Because we have water users whose first language is not English, translations of the report in Russian, Vietnamese, Chinese and Spanish are also available online or by calling Portland Water Bureau Water Line at 503-823-7525.

“I hope everyone takes a moment to read the report online. This information is extremely important,” said Water Bureau Administrator David Shaff. “Delivering high quality drinking water to our customers is the Water Bureau’s top priority. This report details what goes into delivering water to your tap.”

The report is available online at:  

Water Quality
Portland Water Bureau

MEDIA ADVISORY 06/02/14: Portland Water Bureau to Demonstrate Earthquake Resistant Pipe

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Official Media Advisory 

WHEN: Tomorrow, Tuesday, June 3, 2014, from 10:00 AM to 12 Noon.

WHAT: A Portland Water Bureau demonstration and installation of an innovative Earthquake Resistant Ductile Iron pipe (ERDI) with moveable joints. Onsite will be representatives of the Kubota Corp., the pipe manufacturer, and representatives of a number of Oregon, Washington, and Vancouver, BC, drinking water providers.

WHERE: SW Council Crest Drive, between SW Patrick Way and SW McDonnell Terrace (West Hills near landslide hazard area). Meet in Healy Park. 

WHY:  The Portland Water Bureau is investigating ERDI pipe in response to the recommendation of the Oregon Resiliency Plan to improve the ability of the water system to remain usable after a seismic event. ERDI pipe has joints that allow the pipe to elongate or contract as the joints flex during seismic events and other earth movements, such as landslides. 

The Portland Water Bureau has two pilot projects to evaluate the installation of the ERDI pipe. At the SW Council Crest Drive location, the bureau is installing 585 feet of 8-inch diameter pipe.  The second location, where 845 feet of 6-inch and 8-diameter pipe has already been installed, is on SW Northwood Avenue near SW Hessler Avenue.

The Water Bureau chose to use the GENEX brand of Kubota Corp. pipe for its pilot project.

No U.S. pipe company is currently manufacturing ERDI pipe. The GENEX pipe has a 45-year history of zero failures in earthquakes in Japan. Kubota Corp. provided the tools and onsite training to Water Bureau staff on how to install it. The cost of the pipe order is $140,000.

The briefing will start promptly at 10:00 AM in Healy Park on Council Crest Drive.

For more information, contact Tim Hall, Public Information, at 503-823-6926, or 503-381-0056.

Powell Butte Nature Park Road and Parking Lot Open for Weekend Use Only Starting Saturday, May 31

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  Powell Butte Nature Park’s main entry road to the upper parking lot will be open to park visitors for weekend use only starting Saturday, May 31 and Sunday, June 1. The lot will be again open on June 7 and 8, and June 14 and 15. The weekday closure are necessary to allow construction crews to complete the contract-required rebuilding and repaving of the roadway into the park.

The road on SE 162nd Avenue and SE Powell Boulevard will reopen for everyday use starting Saturday, June 21 when the road construction is completed.

Also on the weekends, the restrooms in the publicly-required new park Visitor Center will be open. During weekend visits, park users are asked to use caution and drive slowly over the loose gravel when traveling up the main road into the park.

There is still some finishing work and planting left to be completed -- delayed in part by the much earlier than forecasted wet weather last year that slowed progress. Park visitors are reminded – for their safety – to keep out of fenced construction areas and to stay on open park trails. The alternate parking locations around Powell Butte will remain available.

The Water Bureau appreciates the public cooperation and patience. An exciting, improved park is coming!

Tim Hall
Public Information

News Release 05/24/14: Tap Water is Safe to Drink; Boil Water Notice Ends

Tap water is safe to drink: Boil Water Notice Ends

Portland,OR-  As of 11:00 AM Saturday May 24, 2014, the Boil Water Notice issued on May 23, 2014 is lifted. Tap water is safe to drink for all customers of the Portland Water Bureau. Customers of the Burlington, City of Gresham (North of I-84), Lake Grove, Lorna Water, Palatine Hill, Rockwood, Tigard Water Service Area (including Durham, King City and Bull Mountain), Valley View, and West Slope Water Districts may now drink tap water without boiling it first. 

Follow-up testing of drinking water has shown the absence of bacterial contamination. The Portland Water Bureau recommends flushing all taps for 2 minutes or until the water runs cold before consuming for the first time. This will flush any potentially contaminated water from the plumbing.

The Portland Water Bureau issued a ‘Boil Water Notice’ on May 23, 2014 in response to bacterial contamination detected at three locations in its system. All customers of the Portland Water Bureau and Burlington, City of Gresham (North of I-84), Lake Grove, Lorna Water, Palatine Hill, Rockwood, Tigard Water Service Area (including Durham, King City and Bull Mountain), Valley View, and West Slope Water Districts were affected.

Tests conducted throughout the affected area since the notice was issued were clear of contamination. As a precaution, the Portland Water Bureau will be draining and cleaning Reservoirs 1 and 5. An investigation into determining the source of contamination is ongoing. The reservoirs will be put back into service once it is determined to be safe to do so. The Portland Water Bureau thanks customers for their cooperation and understanding during the boil water notice. While the contamination was likely minimal, the health and safety of customers is the first priority of the bureau. The Portland Water Bureau consulted closely with the Oregon Health Authority – Drinking Water Services and the Multnomah County Health Officer to ensure that all state and federal health procedures were followed and standards were maintained.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

For more information visit,, @portlandwater, or call the Water Bureau Customer Service line at (503) 823-7770.