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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Portland Water Bureau at Tilikum Crossing Sunday Parkways Event

By Lindsay Wochnick Add a Comment


On Sunday September 27, the Portland Water Bureau will have a booth at the Tilikum Crossing/Sellwood Portland Sunday Parkways.  

The bureau’s booth will be at the Brooklyn School Park and offer information about the water system, water sources, water quality, and how to use water wisely.

The Water Bureau will also be providing access to tap water with the Water Event Station (WES).

This will be the last Sunday Parkways of the season! Say goodbye to summer and explore the new Tilikum Crossing Bridge of the People and the Sellwood area. This new route will include the Tilikum Crossing and circle the Sellwood area introducing participants to Westmoreland and Sellwood Parks plus Brooklyn School Park where music, food, and fun are waiting. Click here to see a map of the route and to learn more about what the event holds in store, see the event brochure

The event runs from 11 a.m. to 4 p.m.  Hope to see you there!  

MEETING NOTICE: Public Invited to Attend City Council Work Session on Seismic Resilience Projects

By Lindsay Wochnick Add a Comment

Below are links to the presentation given by the Portland Water Bureau to the City Council during the work session as well as a link to a YouTube video of the entire work session.




Update on Portland Water Bureau Seismic Resilience Projects
Willamette River Crossing & Washington Park Reservoir Improvement Project

Portland City Hall
Council Chambers
1221 SW 4th Avenue
Portland, Oregon 97204

Tuesday, September 22, 2015
9:30 a.m.

The Portland Water Bureau is committed to strengthening the seismic resilience of our water system. 

This fall, the Water Bureau will seek Council approval for construction and procurement contracts for two major seismic resilience projects: the Willamette River Crossing and the Washington Park Reservoir Improvements Project.

In advance of seeking Council approval, the Portland Water Bureau will present an update on project design, cost estimates, and schedules at a City Council Work Session on Tuesday, September 22, 2015, at 9:30 a.m.

The Work Session is an opportunity for the City Council to discuss project details with bureau staff as the projects move from the design phase to contracting and construction.

While public comment is not taken at Council Work Sessions, stakeholders and the general public are welcome to attend.

Water Bureau’s First Woman Chief Engineer

By Jaymee Cuti Add a Comment

Photo by Sam Tenney, Daily Journal of CommerceWater Bureau Principal Engineer Teresa Elliott was appointed as the Portland Water Bureau’s Chief Engineer.

She holds the distinction of being the Water Bureau’s first woman in that role.

“I am honored to be the first woman in this role at the Water Bureau,” said Teresa. “I chose to dedicate my career to public service a long time ago and I lead by example. We have work ahead. This allows me to continue to guide and direct current projects and to continue the seismic resiliency work to make our water system safer and stronger for years to come.”

Click to read more about Teresa in the Daily Journal of Commerce.

Photo by Sam Tenney, Daily Journal of Commerce.

Be Water Wise: Water Pipe Insurance Policies not Affiliated with Portland Water Bureau

By Lindsay Wochnick Add a Comment

Private home insurance companies are again conducting sales mailings offering water service line insurance in Portland.

The Portland Water Bureau wants to remind our customers that such offers are not associated with the City of Portland, nor does the Portland Water Bureau have any connection with such companies, or any other such insurance carrier. 

These private companies send letters to Portland residents offering a repair plan for the water service line extending from the resident’s house to the water distribution pipeline, which usually runs from the water meter in front of the house.

These letters state that the line extending from the house to the water meter is the homeowner’s responsibility. This means that if the pipeline experiences a crack or break, the resident is responsible for all associated costs.

While this is in fact true, some sales literature from such insurance companies has confused some residents, making them feel that they are required to have an insurance policy that is separate from their homeowner’s policy to cover any water utility line damage. This is not true.

Here are the facts that you need to know:

  • There are no laws that require you to insure the water line.
  • It is completely up to you to decide whether you want or need this type of coverage, and through which company you want to buy such a policy.
  • If you receive a phone call from a sales person employed by a private company and they introduce themselves as having a relationship with the “water department,” this is false information. The Water Bureau is a public utility, and does not contract/affiliate with any insurance providers.

Before signing an annual insurance plan that protects your water service line, the Water Bureau urges caution. Some plans may be legitimate offers, but make sure to examine the fine print.

If you are interested in water service line insurance, the Water Bureau encourages you to consider the following information:

  • Review your homeowner's policy and determine if water line coverage is already provided. If you do have water line coverage, make sure to contact your insurance company and ask how this coverage would work in conjunction with an annual insurance plan.
  • Determine if you have prior issues with your water line pipes or if there have been any issues in your neighborhood. This will help you in deciding the necessity of purchasing an annual insurance plan.
  • Compare several private insurance policies to make sure you find the policy the best suits your needs.
  • Read the fine print in the annual insurance plan carefully.
  • Check the company standing with the Better Business Bureau (BBB) Business Review and see their rating and any past government actions or advertising concerns BBB has found.

If you are ever concerned about anything related to your water service, please call Water Bureau Customer Service at 503-823-7770.

Join Our Team: Emergency Program Coordinator & Customer Service Supervisor

By Lindsay Wochnick Add a Comment

If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Jobs Available at the Water Bureau

Position   Emp. Type   Salary   Closing Date
 Emergency Program Coordinator Full Time $5,496.00 - $7,330.00 Monthly Mon. 09/28/15 4:30 PM Pacific Time
 Customer Service Supervisor Full Time $5,773.00 - $7,708.00 Monthly Mon. 09/21/15 4:30 PM Pacific Time 

Learn More about the Water Bureau 

For more information on jobs at the Water Bureau, contact the Water Administrative Manager at 503-823-1956 or by e-mail