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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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City of Portland’s 28th Annual Fix-It Fair Season Starts this Weekend!

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Don’t miss the first of three Fix-It Fairs of the 2014-2015 season this Saturday, November 22 at Parkrose High School, 12003 NE Shaver Street, from 9:30 am to 3:00 pm.

These free City of Portland events are designed to help you create a healthy home while saving you money and connecting you to helpful resources in your community. While you are there, don’t forget to visit the Portland Water Bureau’s table where our staff can advise you on ways to save water and lower your bill.

What you'll find at a Fix-It Fair
Ongoing exhibits and hourly workshops on topics such as:

  • Water and energy savings
  • Safe and healthy home
  • Food and nutrition
  • Neighborhood and community resources
  • Recycling
  • Weatherizing your home
  • Gardening and growing your own food
  • Yard care and composting
  • Free blood lead testing


  • Free giveaways
  • Hourly door prizes
  • Free professional childcare
  • Free lunch
  • Free bike repair

2014-15 Fix-It Fair Season

Saturday, November 22, 2014
9:30 a.m. – 3 p.m. 
Parkrose High School 
12003 NE Shaver St
Portland, OR 97220

Saturday, January 24, 2015
9:30 a.m. – 3 p.m. 
Rosa Parks Elementary School  
8960 N Woolsey Ave
Portland, OR 97203

Saturday, February 21, 2015
9:30 a.m. – 3 p.m. 
David Douglas High School 
1001 SE 135th Ave
Portland, OR 97233

Additional Resources

  • Visit the Bureau of Planning and Sustainability’s webpage for additional resources and information on the upcoming Fix-It Fair.
  • Portland Water Bureau customers can get water efficiency information at any time by calling 503-823-4527. Visit us online at

Hope to see you there!

Judi Ranton
Water Efficiency

TRAFFIC ADVISORY 11/19/14: Water main work will close northbound lane of SW Terwilliger Blvd., north of SW Capitol Hwy. this weekend

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A contractor for the Portland Water Bureau will work this weekend on the traffic island at SW Terwilliger Boulevard and SW Capitol Highway. The work will begin on Friday, November 21 at 6:30 p.m. and run through the weekend, during both daylight and nighttime hours until it is completed.

The northbound lane will be closed for approximately 200 feet and flaggers will direct traffic around the construction zone. The night work is necessary in order to maintain two lane access to Oregon Health Science University hospital during weekdays as required by the Portland Bureau of Transportation. 

Motorists and bicyclists are urged to use alternate routes, remember to drive slowly, and exercise caution when traveling in the construction area. 

Project information can be found online at

Terry Black
Public Information


Customer Service Walk-In Center Closed November 27-28, Reopens December 1

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The Portland Water Bureau's Customer Service Walk-In Center will be closed on Thursday, November 27 and Friday, November 28 in observance of the Thanksgiving holiday.

The Walk-In Center, located on the first floor of the Portland Building at 1120 SW 5th Avenue, will reopen on Monday, December 1 at 8 a.m. 

For your convenience you may pay your bill online, or pay by Visa or MasterCard by calling our automated payment system at 503-823-7770 and pressing 1. You may also leave a payment in the night box located outside the front door at 1120 SW 5th Avenue Portland, OR 97204.

We apologize for any inconvenience.

Customer Service

TRAFFIC ADVISORY 11/18/14: Installation of Traffic Signal Pole at SE 100th Ave. & SE Powell Blvd. Scheduled for November 20-21; No Lane Closures

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Portland Water Bureau contractor Hoffman Construction Company will shut down power to a temporary traffic signal pole at SE 100th Avenue and SE Powell Boulevard beginning at 9:00 p.m. on Thursday, November 20 and ending at 5:30 a.m. on Friday, November 21. 

The closure will allow crews to install a permanent traffic signal pole to replace the existing temporary pole. 

For the overnight project, there will be no traffic lane closures. Flaggers will direct both east- and west-bound lanes of traffic safely around the work site.

The Water Bureau advises motorists and bicyclists to use caution on SE Powell Boulevard in this area. Motorists and bicyclists should watch for construction workers, be ready for sudden stops, and obey all traffic controls and flaggers. To avoid traffic delays, motorists should use alternate routes.

In February 2014, crews relocated an existing traffic signal pole at the entrance if the Central Church of the Nazarene in the 9700 block of SE Powell Boulevard. This temporary relocation allowed crews the room to construct a 30-foot wide by 60-foot long vault housed under the westbound lane of SE Powell Boulevard. The vault now houses complex piping connected to the city’s new 25‐million gallon underground reservoir atop Kelly Butte.

The Kelly Butte Reservoir will serve Portland’s east side and be a stopover to supply water to the Washington Park reservoir and southwest Portland area water storage tanks.

For additional information on the Kelly Butte Reservoir project, visit  

Lindsay Wochnick
Public Information

Cold Snap Prompts Shutdown of Benson Bubblers

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November 20
With the weather warming up, the Bubblers have now been turned back on. Portlanders can once again get a refreshing drink when they want.


The Portland Water Bureau has turned off the city's Benson Bubbler drinking fountains due to freezing temperatures and windy conditions which could potentially cause safety hazards on sidewalks for pedestrians. Once temperatures warm up, the iconic Bubblers will be turned back on.

The Water Bureau reminds the public that freezing temperatures can challenge Portland's aging water system and household water pipes. Now is the time to identify where the water shut-off valve is located in your house. Most residential properties have a shut-off valve located near the hot water heater in the basement or garage.

Water is much more likely to freeze in household plumbing than at the water meter. If water is running from any faucet, the meter is not frozen. Learn more about why pipes freeze and what you can do to help prevent your plumbing from freezing.

Tom Klutz
Business Operations