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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Personal Safety Reminder: Warn Against Imposters

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This afternoon, the City of Hillsboro notified the public of recent reports of individuals falsely identifying themselves as utility employees trying to gain entrance into people's homes by claiming they need to do work inside.

The Portland Water Bureau wants you to know that although Water Bureau employees may knock on your door to ask a few water-related questions, they will never ask to enter your home without a previous appointment.

The public is reminded of the following safety tips in situations like this:

* Do not open the door to someone you don't know.
* Ask for proper official identification.
* Look for a city utility vehicle.
* Call the police if you feel suspicious about someone at your door.
* Share information about suspicious people with your neighbors.
* Ask for the person's purpose for being there.
* Do not allow anyone unknown to enter your home without a bona fide prior appointment.

Portland Water Bureau employees always drive "E-plate" vehicles with logos and carry identification badges.

If someone knocks on your door claiming to be from the Portland Water Bureau, ask to see an ID badge and/or call and check with the Water Bureau at 503-823-4874.

A true employee will encourage, not resist, efforts made by a customer to confirm that they are legitimate. 

Terry Black
Public Information

Take a Dip in Our News Stream

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Take a Dip in Our News Stream!

Interested in staying up-to-date with Portland Water Bureau news and information alerts?

Simply follow the steps below to subscribe and automatically receive by e-mail the latest Water Bureau press releases, news announcements, and Water Blog articles. 

Press Release Subscription

Sign up for a press release subscription and receive Water Bureau emergency alerts and news releases. This includes traffic advisories, news announcements on planned or emergency projects, steps to address and how to contact the Water Bureau with urgent water emergencies, and water efficiency and cold weather tips.

On average, the Water Bureau sends out three to four press releases each month. To register to automatically receive alerts or releases, follow these steps: 

  1. Visit FlashAlert.     
  2. Enter your primary e-mail address.
  3. Click the boxes to the left of both Emergency Alerts and News Releases.
  4. Click Subscribe.     
  5. In the following window, confirm your e-mail address and create a password

Blog Subscription

Since 2011, the Water Bureau has utilized the Water Blog to help share information and knowledge.

The Water Blog, built into the Water Bureau’s website, is just one tool to help distribute important information to thousands of customers. In fact, in 2014, the blog was accessed by more than 1.5 million readers.

The blog is a platform for a variety of topics, and includes detailed articles on how the Water Bureau is:

  • Replacing and maintaining the aging water system infrastructure (repairs, replacements, and upgrades).
  • Providing excellent quality water for customers.
  • Improving responsiveness to customer needs.
  • Promoting engagement of the community. 

Interested in subscribing to our blog? Point and click here for instructions on how to subscribe and review daily, weekly, or monthly e-mails with new Water Blog articles.

Lindsay Wochnick
Public Information

Spring Cleaning has Arrived

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Reservoir 5 cleaningTwice a year, the in-service uncovered reservoirs in Mt. Tabor Park are drained and cleaned. To prepare for cleaning, much of the water in the reservoirs is paid out into the system’s drinking water. Once they are ‘drawn down’, the remaining water goes down a drain into the combined sewer system. Once the reservoirs are empty, Water Bureau crews clean them and perform normal system inspections and minor repairs.

Once cleaning and inspections are completed, the reservoir is disinfected, filled to normal operating range, tested to ensure the water is potable and if results come back “clean”, put back into service.

The Portland Water Bureau has drawn down Reservoir 5 in Mt. Tabor Park in order to perform annual spring cleaning procedures. The reservoir is now offline and empty and crews are busy cleaning it. The reservoir will be put back into service in the next few days.  

 

Hotels Encouraged to Take the H2Otel Challenge

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H2Otel Challenge Logo

The Portland Water Bureau is excited to announce the second year of the WaterSense® H2Otel Challenge, a series of water efficiency themed webinars and online tools to help hotels take the “guest” work out of saving water.

The H2Otel Challenge is a national effort designed by the U.S. Environmental Protection Agency’s (EPA) WaterSense® program to help hotel managers learn how to ACT to save water, energy, and money:

  • Assess water use and savings opportunities.
  • Change water-wasting products or processes.
  • Track their water-saving progress and achievements

Free webinars start Thursday, February 26 and will continue through the year.

Topics include:

  • Take the Plunge: The WaterSense H2Otel Challenge
  • Assess, Track, and Realize Payback
  • Demonstrating WaterSense’s WaterUSE Tool
  • Washing 101: A Laundry and Plumbing Efficiency Primer
  • Make a Splash With Outdoor Water Savings
  • Minimizing Water Use in Mechanical/HVAC Equipment
  • What’s Cooking? Kitchen Water Savings
  • Let’s Talk About Education and Outreach

Find out more about the WaterSense H2Otel Challenge on the EPA's WaterSense website.

Rich Barrows
Water Efficiency Program

Join Our Team: Senior Budget Analyst & Water Meter Technician I

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If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Join our team!


Senior Budget Analyst (Sr. Financial Analyst)

Closing Date/Time: Fri. 02/27/15 4:30 PM Pacific Time 
Salary: $5,654.00 - $7,550.00 Monthly
Job Type: Full Time
Location: Portland Building, 1120 SW 5th Ave, Oregon 
Position Description: The Senior Budget Analyst is responsible for the development, reporting, and monitoring of the bureau’s operating and capital budgets. This position is also responsible for performing complex financial, budgetary, policy, and operational analyses associated with managing the budget. The position is expected to work closely and collaboratively with bureau management team, supervisors, managers, and staff in various work groups to coordinate and develop the Bureau’s budget submittal and make sound business and financial decisions. The position provides lead work direction of a budget analyst.  Work requires a thorough understanding of budgetary and financial analysis principles, methods and techniques; sound and objective policy analysis; professional judgment in selecting appropriate analytical methods in developing proposals and recommendations and the ability to present fact-based information and recommendations.
Apply: For additional information and to apply for the Senior Budget Analyst position, START HERE.

Water Meter Technician I

Closing Date/Time: Mon. 03/09/15 4:30 PM Pacific Time 
Salary: $22.56 - $24.25 Hourly
Job Type: Full Time
Location: Water Bureau Lab, 2010 N Interstate Ave, Oregon 
Position Description: This is a skilled position, involving inspecting, installing, repairing, cleaning and testing small water meters. Duties include: installing and repairing water meters and including performing percentage calculations as needed; using a variety of hand and power tools; keeping a meter truck supplied with parts for many different types of meters; keeping safety equipment, instruments, tools and equipment in safe operating condition; driving the meter truck to the work site, analyzing sites for hazardous conditions; setting up the site with required traffic control equipment. Water Meter Technicians I may also repair and replace defective meter parts with new parts to meet tolerance specifications and reassemble repaired meters. Please note: THIS RECRUITMENT WILL CLOSE WHEN 75 APPLICATIONS ARE RECEIVED OR NO LATER THAN 4:30PM, MONDAY, MARCH 9, 2014.
Apply: For additional information and to apply for the Water Meter Technician I position, START HERE.

Lindsay Wochnick
Public Information