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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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What Was Your Experience with the May 2014 Boil Water Notice?

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On Friday, May 23, 2014, the Portland Water Bureau issued a citywide Drinking Water Advisory (boil water notice) to all of its customers telling them to boil their drinking water because of potential contamination. 

While the Water Bureau always works to keep our drinking water clean and safe, we would also like to improve how we communicate important information to you in an urgent situation.

We want to hear from you about your experience during the Drinking Water Advisory in late May.

Please go to the link below and take a few minutes to complete a short survey. Among the questions, the survey will ask you how you received information and advice on what to do during the incident.

The Water Bureau will use this information to improve the ways we communicate with you and other residential and business customers in the future.

Please click on the following link to complete the online survey:  

For more information or if you have questions, please contact the Water Bureau Water Line at 503-823-7525.

Celebrate ‘Your Sustainable City’ at Multnomah Days Event

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On Saturday, August 16, the public is invited to southwest Portland’s Multnomah Village to celebrate “Multnomah Days.”  An annual occasion, the event includes a parade, live music, and over 100 vendors showcasing art, food, crafts and other unique merchandise.

Portland Water Bureau staff also will be volunteering at the event to distribute water conservation information as well as materials for other sustainable City programs. These fun events present a great way for the Water Bureau to connect with the community as well as share water knowledge with the public.

Each year, volunteers from the Portland Water Bureau partner with several other City bureaus to provide information on the City’s multiple sustainability-focused programs. This united outreach effort, called "Your Sustainable City," offers a wide variety of information on transportation alternatives, water conservation, recycling, green building, parks services, and stormwater management.

Parking is limited. Citizens are encouraged to ride TriMet buses 44 and 45 or access the area by bicycle. For additional information about the event, visit the Multnomah Village website.

Portland Water Bureau Customers Can Qualify for Outdoor Irrigation Rebates

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The Portland Water Bureau is now offering rebates for automatic irrigation system improvements.

Many Portland-area residents and businesses irrigate in the summertime leading to increased summer water use. Water Bureau customers can get help in managing their summer water use by applying for rebates on water saving multi-stream rotator nozzles and WaterSense-labeled irrigation controllers.

With proper installation, programming, and maintenance, homeowners and businesses can incorporate these upgrades to save thousands of gallons of water annually.

For complete details and to download a rebate application, visit

Water Efficiency

TRAFFIC ADVISORY 08/07/14: Portland Water Bureau Pipe Project Impacts Traffic on SW Terwilliger Boulevard and SW Capitol Highway

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Traffic is impacted by construction of the SW Carolina Pump Mains-Phase 2 project at the intersection of SW Terwilliger Boulevard and SW Capitol Highway. This also affects SW Terwilliger Boulevard from the intersection to SW Burlingame Terrace. This project began in July and will be completed in November.

Traffic impacts include:

  • A short stretch of SW Terwilliger Boulevard, between SW Burlingame Terrace and SW Vincent Place, will be reduced to one lane of alternating traffic from 9 a.m. to 2 p.m. on Saturday, Aug. 9. Both traffic lanes will reopen when the survey work is completed that same day.  
  • SW Terwilliger Boulevard will be intermittently reduced to one lane between the intersection of SW Capitol Highway and SW Burlingame Terrace beginning Aug. 7 to Oct. 15.
  • Two lanes of traffic will be redirected by cones on SW Capitol Highway at the intersection with SW Terwilliger Boulevard. Both eastbound and westbound lanes will remain open. 

Flaggers are stationed to pass traffic through safely. Motorists are reminded to stay alert and use caution as traffic may suddenly stop. Alternate routes are encouraged for motorists to avoid traffic delays.

For more information, visit

Terry Black
Public Information


Best Practices for Outdoor Irrigation

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Here in the Portland metro area, water consumption is at its highest during the summer months due to outdoor watering.

Oftentimes this is because people don’t know how much water their landscape needs. It’s one reason why irrigation is a key component to water conservation efforts.

Best practices for irrigation include:

  • Preparing the soil to ensure proper drainage and holding capacity by adding organic materials such as compost. Healthy soil needs less water than poor soil.
  • Grouping plants with similar irrigation needs together and selecting plants that are appropriate for the location and condition of the site.
  • Watering when the potential for evaporation is low – late in the evening and early in the morning.
  • Actively managing and maintaining irrigation systems by checking regularly for leaks and misdirected spray.
  • Using a watering gauge (or tuna can) to help indicate when lawns have been watered one inch of per week (lawns may require more during long, hot dry spells).
  • Watering lawns and other landscapes with appropriate amounts. A good rule-of-thumb for watering perennials and shrubs is to apply 50 percent of what is used on lawns and for vegetables to apply 75 percent of what is used on lawns (although new starts require more water).

To get helpful brochures on general landscape planning and maintenance, or information on finding an irrigation contractor, visit

Not sure how much to water? Visit and sign up to receive a customized Weekly Watering Number that will help you determine the amount of water in inches that your lawn will need for that week.

Water Efficiency Team