GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
UPDATE -- Jan. 12, 2016
The Portland Water Bureau will begin turning on most Benson Bubblers in the downtown core beginning tomorrow, Jan. 13 because long range weather forecasts predict warmer temperatures.
UPDATE -- Dec. 30, 2015
Nearly all Benson Bubblers will be shut off throughout the city because of cold temperatures and wind.
On Tuesday, Dec. 29, the Portland Water Bureau will begin a shut-off of the city's Benson Bubbler drinking fountains because of predicted cold temperatures and wind, which can cause safety hazards on sidewalks for pedestrians. Bubblers are turned off by hand.
A few bubblers will be will be kept on – including one at Fifth Avenue and West Burnside Street, one on the waterfront near the west end of the Steel Bridge and one under the Burnside Bridge – to provide water to those who rely on them as their primary water source.
Once temperatures warm up, all of the iconic bubblers will be turned back on.
Main breaks, service leaks and frozen water meters can also occur as a result of cold weather. If you observe running water in the street, believe you are not receiving water from your meter, or experience an urgent water problem, please contact the Portland Water Bureau's 24/7 Emergency Hotline at 503‐823‐4874.
For more information on the Benson Bubblers, visit www.portlandoregon.gov/water/bensonbubblers.
As part of the Hannah Mason Pump Station construction project, crews will be excavating along SW Nevada Street in Southwest Portland for the next three-four months. Excavation will begin January 12, 2016. SW Nevada Street between SW Macadam Boulevard and SW Virginia Avenue will be restricted to local traffic but the north driveway of the shopping center will remain open. Traffic using that driveway to exit will not be able to turn right on SW Nevada Street. See map for traffic restrictions on SW Nevada Street. Zupan’s Markets and all area businesses will remain open during construction.
As with any construction project, safety is our first priority. Please obey flaggers and all construction signs.
The Hannah Mason Pump Station is being built to replace the aging Fulton Pump Station on SW Nevada Street. Work began in March 2015 and will continue into fall of 2016. The Water Bureau is working closely with Portland Parks & Recreation and other local agencies to coordinate this project with ongoing operations and other projects in the area. We will keep neighbors, local businesses and other stakeholders updated as work progresses.
For more information, call Sam Beresky or Kenya Williams at 503-235-5881 or visit the project website: https://www.portlandoregon.gov/water/hannahmason
January 7, 2016 - The northbound lane of SE 17th Avenue between SE Center and SE Rhone streets is closed this morning due to a water main break. Portland Water Bureau crews are on-site making repairs.
The size, age and material of the broken water main is unknown at this time, and no customers are out of service at this time.
Motorists, bicyclists and pedestrians are urged to use caution when traveling in the area.
Water Bureau employees provide water-saving resources at a Fix-It Fair in 2015.
|Upcoming Fix-It Fairs|
|Saturday, Jan. 23, 2016
9:30 a.m. to 3 p.m.
Ron Russell Middle School
3955 SE 112th Ave., Portland, OR 97266
Saturday, Feb. 20, 2016
9:30 a.m. to 3 p.m.
George Middle School
10000 N Burr Ave., Portland, OR 97203
¡Clases en español!
The Portland Water Bureau is a proud sponsor of the City of Portland’s Fix-It Fairs.
A Fix-It Fair is a free event with exhibits and workshops that cover topics including water and energy savings, food and nutrition, recycling, home weatherization, gardening and growing food, yard care and composting, and transportation.
Attendees can also get free lead blood testing, free lunch, free professional childcare, and hourly door prizes. Free minor bike tune-ups and flat-tire repairs are available for students and families.
Fix-It Fairs are presented by the Bureau of Planning and Sustainability with support from the Energy Trust of Oregon, Pacific Power, the Portland Water Bureau, and KUNP Univision.
For more information about Fix-It Fairs, visit www.portlandoregon.gov/bps/fif.
Between Dec. 23 and Jan. 4, the cold temperatures triggered 27 water main breaks in all quadrants of the city – with seven alone between the evenings of Saturday, Jan. 2 and Sunday, Jan. 3.
At the Portland Water Bureau, we call this time of year “Main Break Season”. The Water Bureau’s Maintenance and Construction crews are called out at all hours of the day and night in even the most severe weather to repair broken water mains. Main breaks occur on average about 200 times each year through the system, which is relatively low compared to other cities of comparable age and size.
Our cast iron water mains tend to break more frequently during winter months as water temperature changes and changing soil conditions provide an environment that exposes weaknesses in aging pipe.
Despite the 27 breaks between Dec. 23 and Jan. 4, only a handful of customers and businesses had their water service disrupted because of a main break, as crews were able to repair most main breaks without shutting down the affected mains.
“Good on these city workers for providing clean, safe, and delicious drinking water to the taps of our neighbors!” said a Water Bureau customer from Southwest Portland. “You could be warm and cozy with your loved ones right now but instead, you’re ensuring delivery of the best water in the world. Again, thank you all!”
Please be our eyes and ears. If you suspect that a main is broken in your neighborhood, please call the Water Bureau’s 24-hour emergency line at 503-823-4874.