GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
Basic information about billing and payments, financial assistance and customer rights.
Your account information and how we protect it.
Guidelines for bill adjustments due to property side leaks.
Information on customers rights and appeals, and how billing concerns are addressed.
Goodwill adjustments to compensate for minor expenses caused by dirty water.
A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.
PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.