GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
The Bureau of Environmental Services and the Portland Water Bureau announce a new voluntary monthly statement billing program for sewer, stormwater, and water billings. The monthly statement program provides a statement of charges each month, while maintaining a quarterly reading schedule.
Participants continue to have their meters read each quarter, but those quarterly charges are split into thirds and invoiced monthly. Customers choosing to participate in this new program will also utilize our paperless billing program, known as e-bill, where your bills will be sent to you electronically via email.
After enrolling in the e-bill program, customers can participate in the monthly statement program. Enrollment for both programs can be done online, by phone, and in person: