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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Estimated Bills

Authority to Estimate Bills


Portland City Code authorizes the Water Bureau to issue an estimated bill when a meter fails to register water usage accurately. Estimated bills may also be issued if a meter reading cannot be recorded because the meter is inaccessible due to such things as inclement weather, overgrowth or other obstruction, failure to locate a meter or illegal usage bypassing the meter. Estimated bills are based on the historic usage of water at the premises. 

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.