Skip to Main Content View Text-Only

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Subscribe to RSS feed

Most Recent

View More

Portland Water Bureau Offices Closed February 15 in Observance of the Presidents' Day Holiday

By Lindsay Wochnick Add a Comment

In observance of the Presidents' Day holiday, Portland Water Bureau offices will be closed on Monday, Feb. 15, 2016.

This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Tuesday, Feb. 16, 2016 at 8 a.m.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors

To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.

Fix-It Fair Offers Free Workshops and Exhibits to Help you Save Money and Be Healthy

By Lindsay Wochnick Add a Comment

Free workshops provide hands-on learning and practical information for your home, health and safety 
Free workshops provide hands-on learning and practical information for your home, health and safety.

The Portland Water Bureau is a proud sponsor of the City of Portland’s Fix-It Fairs.

The Fix-It Fair is a free event where you can learn simple and effective ways to stay healthy and save money at home this winter and beyond. Featuring exhibits from numerous community partners, these events also include an extensive schedule of workshops held throughout the day. Experts will be available to talk with you about water and energy savings, personal health and healthcare, food and nutrition, community resources, recycling, yard care and more!

Special workshops taught in Spanish are offered at the fair on February 20. Free professional childcare, blood lead testing for children and lunch are provided.

Please bring a reusable bag to gather resources and giveaways from the exhibits and classes. Hourly raffle prizes are offered.

When and Where
Saturday, February 20, 2016
9:30 a.m. – 3 p.m.
George Middle School
10000 N Burr Ave

This event is free and open to the public.

For More Information

La Fix-It Fair ofrece clases y exposiciones gratuitos para ayudarle a ahorrar dinero y vivir una vida sana

La Fix-It Fair es un evento GRATUITO presentado por la Ciudad de Portland en donde usted puede aprender maneras simples de ahorrar dinero y conectarse con recursos. Únase a sus vecinos y hable con expertos sobre la manera de gastar menos y mantenerse saludable.

La guardería y el almuerzo es gratis. Análisis de plomo gratuito para los niños. Premios cada hora.

No olvide llevar una bolsa reutilizable para los recursos de la sala de exposiciones.

Clases en español

  • Aprenda a construir y reparar el crédito.
  • Descubra los recursos para compradores de su primera casa.
  • Crear un paquete de emergencia en forma económica.
  • Obtenga información sobre recursos para vivir con un presupuesto limitado.
  • Aprenda fundamentos del calefacción.

¿Cuándo y Dónde?
El sábado, 20 de febrero, 2016
9:30 a.m. – 3 p.m.
George Middle School
10000 N Burr Ave

Este evento es gratuito y abierto al público.

Para más información
En español:

TRAFFIC ADVISORY 02/10/16: Water Main Work to Affect Traffic on Southeast 45th Avenue and Hawthorne Boulevard Intersection

By Jaymee Cuti Add a Comment

Portland Water Bureau crews are working on a water main at the intersection of Southeast 45th Avenue and Hawthorne Boulevard. The work will take place from approximately 8 p.m. until midnight Wednesday, Feb. 10 and from approximately 8 a.m. to 3 p.m. on Thursday, Feb. 11.

The public may travel both east and west on Hawthorne during construction on Wednesday but the eastbound lane will transition into the center lane to redirect traffic around the work zone. Crews will close Southeast 45th Avenue between Hawthorne Boulevard and Madison Street on Thursday with a detour set up around the work zone.

Approximately 11 households and four businesses may be out of water service for four to six hours. Those affected homes and businesses have been notified.

Crews will return to the site on a future date to complete paving, which is dependent on weather.

The traveling public is reminded to stay alert and use caution as traffic may suddenly slow or stop. To avoid traffic delays, motorists are encouraged to use alternate routes around the work site.

Safety Reminder: Warn Against Imposters

By Lindsay Wochnick Add a Comment

The Portland Water Bureau reminds customers that although Water Bureau employees may knock on your door to ask a few water-related questions or provide information, they will never ask to enter your home without a previous appointment.

The public is reminded of the following safety tips in situations like this: 

  • Do not open the door to someone you don't know.
  • Ask for proper official identification.
  • Look for a city utility vehicle.
  • Call the police if you feel suspicious about someone at your door.
  • Share information about suspicious people with your neighbors.
  • Ask for the person's purpose for being there.
  • Do not allow anyone unknown to enter your home without a bona fide prior appointment.

Water Bureau employees always drive "E-plate" vehicles with logos and carry identification badges.

If someone knocks on your door claiming to be from the Portland Water Bureau, ask to see an identification badge and/or call and check with the Water Bureau at 503-823-4874.

A true employee will encourage, not resist, efforts made by a customer to confirm that they are legitimate.

SE Lincoln Drive in Mt. Tabor Park closed to through traffic until April

By Teresa Black

A section of SE Lincoln Drive in Mt. Tabor Park will be closed to all foot, bike and motor vehicle traffic during the hours of 7 a.m. to 6 p.m. Monday-Friday beginning Tuesday February 9 to the first week of April. Pedestrians and bikes can still access trails above the closure area.

The Portland Water Bureau’s contractor, JW Fowler, will be installing a 48-inch pipe from the intersection of SE Lincoln Drive, SE Tabor Drive and SE Harrison Street down to the SE Lincoln Street entrance to the park.

Parking will be available on SE Lincoln Drive up to the southwest entrance to the Off-Leash Dog Park. Park users will still be able to access the park using SE Harrison Street to SE Tabor Drive. The Off-Leash Dog Park will remain open.

Remember to drive slowly, exercise caution when traveling in the construction zone, and obey traffic controllers. For more information, go to the project webpage.

Closure map