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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Join Our Team: Administrative Assistant

By Lindsay Wochnick Add a Comment

If you're interested in joining an award-winning public utility where employees thrive on the pride of delivering a life-essential product with world class customer service, the Portland Water Bureau might be just the place for you.

The Water Bureau is a recognized leader in the utility industry. We've achieved this success by investing in the very best people and empowering them to find new and better ways to meet our customer's needs.

The Water Bureau currently employs approximately 560 people. All current job postings with the City of Portland are posted online, and updated weekly. We are an equal opportunity employer that values diversity and inclusion in the workplace.

Current Opportunity at the Water Bureau

Position Emp. Type Salary Closing Date/Time Join Our Team 
**Administrative Assistant  Full Time $4,106.00 - $6,324.00 Monthly Fri. 02/19/16 4:30 PM Pacific Time Apply

**This recruitment will remain open until 150 applications have been received or until the posted closing date, February 19, 2016, whichever comes first. Applications received after the 150 application limit has been reached will not be included in this recruitment process.

Learn More about the Water Bureau
 

Questions
For more information regarding career opportunities at the Water Bureau, contact the Water Administrative Manager at 503-823-1956 or by e-mail

Water Bureau Begins Month-Long Project to Install Drains in Electrical Vaults at Powell Butte Nature Park

By Lindsay Wochnick Add a Comment

Starting the week of Monday, Feb. 8, 2016, the Portland Water Bureau will begin installing new drains in 14 electrical vaults located in the Powell Butte Nature Park.

Electrical vaultThe project is scheduled for completion by early March 2016, weather permitting.

The electrical vaults are located underground in the park and house utility equipment, including conduits and wires. Drains will be situated in the bottom of each vault to remove water that accumulates. This improvement will provide the vaults a more effective drainage system. 

Quick Facts

  • Powell Butte Nature Park will remain open during the project.
  • Work won’t affect the Park’s main parking lot, trails, Visitor’s Center, or bathrooms.
  • Crews are approved to work Monday through Friday, 7 a.m. to 5 p.m., and some weekends if needed.
  • Park users may notice increased noise levels due to equipment use.
  • Park users are encouraged to use caution around areas of work.

For additional information or questions regarding the project, contact Lindsay Wochnick, Water Bureau Public Information, at 503-823-3028 or by e-mail.

Annual Wildlife Survey at Powell Butte Nature Park: Be Cautious of Survey Markers

By Lindsay Wochnick Add a Comment

Powell Butte Nature Park in southeast Portland offers a home to an abundant wildlife population, including rabbits, squirrels, raccoons, gray foxes, weasels skunks, bats, Bobcats,  coyotes, black-tailed mule deer, and many different species of birds.

Maintaining and continuously improving habitat for birds and other wildlife within the nature park while making trails easily accessible to park users is of key importance for the Portland Parks & Recreation and the Portland Water Bureau.

Pre-placed survey markersOne way park wildlife is researched and monitored in the nature park is through field surveys. During field visits, volunteers trained by Portland Parks & Recreation collect information. Markers help direct volunteers where to stand, observe, and count wildlife for the survey. The markers are located throughout the park, in the meadows, forested areas, and close to trail edges. Please don't disturb any markers.

Reminder to Be Safe
Wildlife and other data is collected throughout the year. Users are required to stay on the designated trail system for their safety and equine trail riders and mountain bikers must ride single file to be safe and to avoid damaging delicate trail edges.

The Portland Water Bureau and Parks & Recreation appreciate the public’s help in preserving and protecting the nature parks and all its inhabitants.

Experience Bull Run

By Jaymee Cuti Add a Comment

A Student Art Exhibit at City Hall

Fourth-graders from Boise-Eliot/Humboldt School and their art teacher are addressing Portland City Council at 9:45 a.m. Wednesday, Feb. 3, in City Hall Council Chambers, followed by a reception. These young artists are bringing to Council their personal impressions from inside the protected Bull Run Watershed.

This fall, these students had a unique field trip to the watershed that focused on water and art. The Portland Water Bureau guides hundreds of students through the Bull Run each year to study water science and engineering. The Boise-Eliot/Humboldt field trips added a special mission: visit Bull Run and bring the experience back to Portland through art.

The special tour was designed for these students to experience the watershed through their five senses – even taste. Students took a silent walk through the forest; recorded sound from inside a dam; practiced photo yoga; and tasted an oxalis plant. Upon returning to school, they created the artwork on display in the City Hall atrium.

“The grass is green. The river looks beautiful with the trees. It’s very amazing because I don’t usually get to be in places like this,” said Mahogany, a Boise-Eliot/Humboldt fourth-grader. “I can’t wait to go home and tell my mom about what I saw.”

You can experience Bull Run by visiting the student art exhibit in the City Hall atrium in February or by signing up for a guided Bull Run tour (offered on a limited basis July-September, www.portlandoregon.gov/water/tours).

Bull Run Art Exhibit • Feb.  3 – 25 Portland City Hall, 1221 SW Fourth Ave., Portland Atrium art exhibit open Monday-Friday, 7:30 a.m. - 5 p.m. To learn more about the Bull Run Art Exhibit, visit www.portlandoregon.gov/water/KidsExperienceBullRun.

Reminder to Our Customers: Water Pipe Insurance Policies not Affiliated with Portland Water Bureau

By Lindsay Wochnick Add a Comment

Private home insurance companies are again conducting sales mailings offering water service line insurance in Portland.

The Portland Water Bureau wants to remind our customers that such offers are not associated with the City of Portland, nor does the Portland Water Bureau have any connection with such companies, or any other such insurance carrier. 

These private companies send letters to Portland residents offering a repair plan for the water service line extending from the resident’s house to the water distribution pipeline, which usually runs from the water meter in front of the house.

These letters state that the line extending from the house to the water meter is the homeowner’s responsibility. This means that if the pipeline experiences a crack or break, the resident is responsible for all associated costs.

While this is in fact true, some sales literature from such insurance companies has confused some residents, making them feel that they are required to have an insurance policy that is separate from their homeowner’s policy to cover any water utility line damage. This is not true.

Here are the facts that you need to know:

  • There are no laws that require you to insure the water line.

  • It is completely up to you to decide whether you want or need this type of coverage, and through which company you want to buy such a policy.

  • If you receive a phone call from a sales person employed by a private company and they introduce themselves as having a relationship with the “water department,” this is false information. The Water Bureau is a public utility, and does not contract/affiliate with any insurance providers.

Before signing an annual insurance plan that protects your water service line, the Water Bureau urges caution. Some plans may be legitimate offers, but make sure to examine the fine print. For example, letters received by customers in 2012 noted, in small print, that the private companies’ insurance plan will not pay for residential plumbing services if the water line fails due to “acts of God,” frozen pipes, faulty construction or maintenance, or “normal wear and tear.”

If you are interested in water service line insurance, the Water Bureau encourages you to consider the following information:

  • Review your homeowner's policy and determine if water line coverage is already provided. If you do have water line coverage, make sure to contact your insurance company and ask how this coverage would work in conjunction with an annual insurance plan.

  • Determine if you have prior issues with your water line pipes or if there have been any issues in your neighborhood. This will help you in deciding the necessity of purchasing an annual insurance plan.

  • Compare several private insurance policies to make sure you find the policy the best suits your needs.

  • Read the fine print in the annual insurance plan carefully.

  • Check the company standing with the Better Business Bureau (BBB) Business Review and see their rating and any past government actions or advertising concerns BBB has found.

If you are ever suspicious of anything related to your water service, please call the Water Bureau Customer Service hotline at 503-823-7770.