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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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TRAFFIC ADVISORY 11/24/15: Portion of Northbound Lane of SE 60th Avenue Flagged on Wednesday, Nov. 25

By Lindsay Wochnick Add a Comment

Approximately 150 feet of the northbound lane of SE 60th Avenue south of SE Hawthorne Boulevard will be closed to through traffic intermittently between 9 a.m. and 3 p.m. on Wednesday, Nov. 25, 2015. Flaggers will be directing traffic.

Portland Water Bureau Construction and Maintenance crews will be restoring the sidewalk on the east side of SE 60th Avenue, where construction was performed in October.

Parking on SE 60th Avenue directly across from the construction zone will be restricted. The sidewalk adjacent to the construction zone will be closed and pedestrians will need to walk around the work area.

Remember to drive slowly, exercise caution when traveling in the construction zone, and obey traffic controllers.

Project information can be found online at

Predicted Cold and Wind Prompt Shutdown of Benson Bubblers

By Jaymee Cuti Add a Comment

On Tuesday, Nov. 24, the Portland Water Bureau will begin turning off the city's Benson Bubbler drinking fountains because of predicted cold temperatures and wind, which can cause safety hazards on sidewalks for pedestrians. Each of the 130 bubblers is turned off by hand.

Two bubblers will be will be kept on – one on the Westside at Fifth Avenue and West Burnside Street and one on the waterfront near the west end of the Steel Bridge – to provide water to those who rely on them as their primary water source.

The Water Bureau has alerted 211Info, asking them to contact homeless service providers to make water available to homeless people who depend on Benson Bubblers.

Once temperatures warm up, the iconic bubblers will be turned back on.

Main breaks, service leaks and frozen water meters can also occur as a result of cold weather. If you observe running water in the street, believe you are not receiving water from your meter, or experience an urgent water problem, please contact the Portland Water Bureau's 24/7 Emergency Hotline at 503‐823‐4874.

For more information on the Benson Bubblers, visit

Portland Water Bureau Offices Closed November 26 & 27 in Observance of the Thanksgiving Holiday

By Lindsay Wochnick Add a Comment

In observance of the Thanksgiving holiday,  Portland Water Bureau offices will be closed on Thursday, November 26 and Friday, November 27, 2015.

This includes both the Customer Service Call Center and the Customer Service Walk-In Service Center located on the first floor at 1120 SW Fifth Avenue, Portland, Oregon. Offices will reopen on Monday, November 30 at 8 a.m.

During the holiday, Water Bureau customers are invited to pay their bill in the following ways:

  • Online
  • Drop off: Leave a payment in the Water Bureau's night box located at 1120 SW 5th Avenue to the left of the building's front doors

Customers are reminded to contact 503-823-7525 with questions regarding water quality or pressure. To report a water system emergency, contact the 24/7 Emergency Hotline at 503-823-4874.

Customer Service

Night Paving on SW Macadam Avenue Scheduled

By Teresa Black

As part of the Hannah Mason Pump Station construction project, crews will be conducting night paving on SW Macadam Avenue near the intersection of SW Nevada Street.

To minimize traffic disruptions, work will begin on Friday, November 20 at 8:00 p.m. and be complete by 9:30 a.m. Saturday, November 21. During road paving, SW Macadam Avenue will remain open in both directions but traffic will be reduced to one lane in each direction and some turn lanes may be affected.  As with any construction project, safety is our first priority. Please obey flaggers and all construction signs.

Project Information:

The Hannah Mason Pump Station is being built to replace the aging Fulton Pump Station on SW Nevada Street. Work began in March 2015 and will continue into fall of 2016. The Water Bureau is working closely with Portland Parks & Recreation and other local agencies to coordinate this project with ongoing operations and other projects in the area. We will keep neighbors, local businesses and other stakeholders updated as work progresses.

For more information, visit the project website:

Celebrating our Groundwater Source

By Lindsay Wochnick Add a Comment

Portland geology by tram, train, and footAt the Portland Water Bureau, we always appreciate groundwater.

The city's 27 wells give us a reliable water supply during turbidity events and long, dry summers.

Groundwater was especially important this year. This long, dry summer meant we used groundwater more than we ever have before.

You can learn more about the rock layers that make this all possible by taking a self-guided field trip of Portland's geology (written by Oregon's State Geologist!).