GENERAL INFORMATION: 503-823-7404
1120 SW Fifth Ave, Suite 600, Portland, OR 97204
Our office will be closed Thursday November 26 and Friday November 27, 2015 in observance of the Thanksgiving holiday. The office will reopen at 8:00 am on Monday November 30, 2015. For your convenience you may pay your bill online or leave your payment in the night box located outside the front door at 1120 SW 5th Ave, Portland, OR 97204.
We apologize for any inconvenience.
Keeping your financial data secure is among the City’s highest priorities. Due to data security upgrades, we must change our payment options to meet new bank security requirements. As part of these upgrades we are required to discontinue the automatic payments we have with our customers.
You will know your Auto Pay agreement has been discontinued when you no longer see the words “DO NOT PAY” on your utility bill. Once your Auto Pay agreement has been discontinued, you will need to submit payment.
You can also set up automatic bill pay through your bank, credit union, or other financial institution, if it offers this service.
We are continually looking for ways to provide the best service to our customers. We understand that this change creates an inconvenience and we appreciate your patience during this transition.
City of Portland Utilities
Make payments on your water/sewer bills up until the due date.
Submit credit/debit card or bank payments here.