Skip to Main Content View Text-Only

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Other Payment Options

WALK-IN CENTER - DOWNTOWN (Between SW Main and Madison on 5th)

The Portland Water Bureau Customer Service's Walk-In Center provides full service.  It is located on the 1st Floor of the Portland Building at 1120 SW Fifth Avenue. The hours of operation are 8:00 AM - 5:00 PM.  An after-hours depository is located to the left of the building entrance.

When paying by check, you authorize us to make a one time electronic fund transfer from your account or to process the payment as a check transaction.


Portland Water Bureau Customer Service

PO BOX 4216

Portland, OR 97208-4216

Questions? Call Customer Service at 503-823-7770 or send an email.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server. is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.