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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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WALK-IN CENTER - DOWNTOWN (Between SW Main and Madison on 5th)

The Portland Water Bureau Customer Service's Walk-In Center provides full service.  It is located on the 1st Floor of the Portland Building at 1120 SW Fifth Avenue. The hours of operation are 8:00 AM - 5:00 PM.  An after-hours depository is located to the left of the building entrance.

When paying by check, you authorize us to make a one time electronic fund transfer from your account or to process the payment as a check transaction.


Portland Water Bureau Customer Service

PO BOX 4216

Portland, OR 97208-4216

Questions? Call Customer Service at 503-823-7770 or send an email.