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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Account Basics

Billing Adjustments

Basic information about billing, adjustments and appeals.

Contact Customer Service

Locations and contact information.

Financial Assistance

Read about the programs available to help you with your sewer and water bill.

Frequently Asked Questions - FAQs

We have answers to your questions.

Leak Adjustment Requests

Guidelines for bill adjustments due to property side leaks.

Open/Close Accounts

How do I open/close my account? Info for residents and landlords.

Water CCF to Gallon Converter

Did you know one CCF is equivalent to 748 gallons?

Your Water Meter

Keeping the meter clear, reading your meter and other useful information.

Heartbleed Security Notice

A serious security vulnerability known as "Heartbleed" was recently discovered in OpenSSL, a popular software library commonly used by many websites on the internet to encrypt communication between a user's computer and a web server.

PortlandOregon.gov is NOT affected by this vulnerability as it does not use the OpenSSL software library. Please rest assured we are dedicated to protecting your security on this website.