Skip to Main Content View Text-Only

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Billing Cycle & Late Payment Fees

Late payment fees reflect the actual cost of service.

Fees are charged to an account based on the following billing cycle: 

Day  0:  Bill date  
Day 21: Due date Customers unable to pay the balance in full may contact Customer Service to inquire about payment options. 
Day 28: Carrying charge applied  1% of past due amount
Day 35: Reminder Late Fee notice issued  $5.00
Day 42: Pre Shut-Off / Urgent Late Fee notices issued  $15.00
Day 49: Last Chance Notice Late Fee authorized   $15.00 when delivered
Day 56: Shut Off Authorization Late Fee  $71.25
After next read: Illegal usage & lock meter (in addition to the commodity rate charged for usage).   $50.50
Approximately 14 days later:  Plocking and locking of meter.   $162.00
Minimum charge for crimping/freezing of water supply line if tampering with water service occurs after meter removal.  $690.00  
Returned payment charge  $35.00

Related Link