WALK-IN CENTER - DOWNTOWN (Between SW Main and Madison on 5th)
The Portland Water Bureau Customer Service's Walk-In Center provides full service. It is located on the 1st Floor of the Portland Building at 1120 SW Fifth Avenue. The hours of operation are 8:00 AM - 5:00 PM. An after-hours depository is located to the left of the building entrance.
When paying by check, you authorize us to make a one time electronic fund transfer from your account or to process the payment as a check transaction.
Portland Water Bureau Customer Service
PO BOX 4216
Portland, OR 97208-4216
Questions? Call Customer Service at 503-823-7770 or send an email.