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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

In-Person or By Mail

Pay In-Person
The Portland Water Bureau Customer Service Walk-In Center is located downtown on the first floor of the Portland Building, 1120 SW Fifth Avenue

Hours are 8 a.m. to 5 p.m., Monday through Friday. A night box is available for checks or money orders. Please do not place cash in the night box. Payments received after 5 p.m. will be processed the next business day.

When paying by check, you authorize the Water Bureau to make a one time electronic fund transfer from your account or to process the payment as a check transaction.

Pay By Mail
Portland Water Bureau Customer Service
P.O. Box 4216
Portland, OR 97208-4216

Contact Customer Service.