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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

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Pay Online

It’s easier than ever to pay your sewer-water bill online using your debit card, credit card, or other convenient option. It's fast, easy & secure, and your payment is processed immediately. 

If you already have an online account CLICK HERE to sign in and pay your bill.

If you have not yet linked your sewer-water account to a Portland Online account, follow the below steps.

Create Your Online Account 


Step 1: Locate your Account Number and Bill Identification number. 

  • You will need them to link your water and sewer account to a Portland Online account with the City of Portland. You will link these accounts only one time, unless your accounts change.  
  • The numbers are found on your bill (shown in the upper right corner of the sample above).  Please have a recent copy available.  

Step 2: Click here to display the Portland Online sign-in screen.

  • If you already have a Portland Online account: Enter your user name and password.   
  • If you do not have a Portland Online account: Follow the instructions to set up your new account. Make a note of your user ID and password. You will need them for future online payments. The name you use to establish your Portland Online account will be visible to our Customer Account Specialists if they open your account to assist you.

If you have trouble setting up your account, find helpful answers in our FAQ's. 

Step 3: Enter your Account Number and Bill Identification Number (the number in the top right corner) from a recent water and sewer utilities bill.
This will allow secure access to your water and sewer utilities account information. 

Step 4: Click on your account name and number under the "Accounts you can access" heading.
If you have more than one water and sewer utilities account but only see one here, for the time being you will need to establish a new user name and password in Portland Online to see each account.

Step 5: 
Wait for the "Utility Account Details" window to open.
When it opens, click on the account number that requires a payment. You will then see details related to your most recent bills and payments.

Step 6:  Click on "Payments" at the left. 
Provide payment information as requested.

Routine Server Maintenance 
Service maintenance is conducted every Tuesday evening from 6 to 10 p.m. The ability to view your bill and/or make a payment may be interrupted for short periods of time. 

Payment Arrangements, Past Due Accounts
Contact Customer Service at 503-823-7770.

Contact Customer Service