To help ensure access to City programs, services and activities, the City of Portland will reasonably modify policies/procedures and provide auxiliary aids/services to persons with disabilities. Please call us at (503) 823-7770 with such requests.
Business hours: Monday - Friday, 8 AM - 5 PM except holidays.
City of Portland TTY: 503-823-6868
Portland Water Bureau Customer Service
1120 SW 5th Avenue, Room 600
Portland, OR 97204-1926
City of Portland
P.O. Box 4216
Walk-in Service Center : The Portland Building, 1120 SW Fifth Avenue, First Floor
Hours: 8am - 5pm, Monday - Friday except holidays
After hours depository: There is a 24-hour drop box just north of the entrance to the Portland Building at 1120 SW Fifth Avenue.
Make a payment online.
Emergency shut offs: 503-823-4874