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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

UPDATE -- City of Portland Offices to Open at 10:00 AM on Monday, February 10, 2014; Includes Water Bureau's Downtown Customer Service Walk-In Center

UPDATE
Monday, February 10, 2014
Due to the inclement weather, all City offices will delay opening to the public until 10:00 AM on Monday, February 10, 2014. This includes the Portland Water Bureau's Customer Service Walk-In Center located on the first floor of the Portland Building, 1120 SW 5th Avenue, Portland, Oregon. 


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Friday, February 7, 2014

City of Portland Offices Closed to the Public Friday, February 7, 2014; Includes Water Bureau's Downtown Customer Service Center
All City of Portland offices are closed to the public on Friday, February 7, 2014.  This includes the Portland Water Bureau's Customer Service Walk-In Center located on the first floor of the Portland Building, 1120 SW 5th Avenue, Portland, Oregon. 


Offices are scheduled to reopen on Monday, February 10, 2014.

For customer's convenience, bill pay is available online at www.portlandoregon.gov/water/article/325839, by phone at 503-823-7770 (press one), or payment can be dropped off at the night box located outside the front door at 1120 SW 5th Avenue, Portland, Oregon. 

Important Phone Numbers: 

  • 911 -- Emergencies only
  • 211 -- Housing, shelters. Anyone seeking shelter should contact 211info, reached by dialing 2-1-1. 
  • 503-823-4874 -- Portland Water Bureau, report water services emergencies
  • 503-823-4000 -- General information
  • 503-823-1700 -- Portland Bureau of Transportation -- report street hazards
  • 503-823-3333 -- Public safety non-emergency
Lindsay Wochnick
Public Information 

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Spam Prevention In the Pacific Northwest, what state is Portland in?