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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Sign up for Monthly Statements Billing Online

To sign up for the Monthly Statements billing program online follow the steps below. 

Steps to Enroll in the Monthly Statements Billing Program:

  1. Visit
  2. Log in to your Portland online account.
  3. Under "Accounts you can access", click on the account you would like to enroll in the Monthly Statements Program.
  4. Next, on the left hand side of the webpage, click on "Monthly Statements."  You will then be provided additional information on the program.
  5. Navigate through the "Terms and Conditions," and click on the "Agree" button to complete your sign up for the Monthly Statements Program.
  6. You will then receive a confirmation email.

Other ways to Enroll:

  • By calling the Customer Call Center at 503-823-7770. Our business hours are Monday through Friday, 8 a.m. until 5 p.m., except on holidays.
  • In person at our Service Center located at 1120 SW Fifth Avenue, Portland, Oregon 97204.