Skip to Main Content View Text-Only

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.


1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Safety Reminder: Warn Against Imposters

By Lindsay Wochnick

The Portland Water Bureau reminds customers that although Water Bureau employees may knock on your door to ask a few water-related questions or provide information, they will never ask to enter your home without a previous appointment.

The public is reminded of the following safety tips in situations like this: 

  • Do not open the door to someone you don't know.
  • Ask for proper official identification.
  • Look for a city utility vehicle.
  • Call the police if you feel suspicious about someone at your door.
  • Share information about suspicious people with your neighbors.
  • Ask for the person's purpose for being there.
  • Do not allow anyone unknown to enter your home without a bona fide prior appointment.

Water Bureau employees always drive "E-plate" vehicles with logos and carry identification badges.

If someone knocks on your door claiming to be from the Portland Water Bureau, ask to see an identification badge and/or call and check with the Water Bureau at 503-823-4874.

A true employee will encourage, not resist, efforts made by a customer to confirm that they are legitimate.


Please review our Code of Conduct rules before posting a comment to this site. Your comment will be visible to site administrators only.

Submit a Comment
Name (optional)
E-mail (optional)
 Remember Info Yes   No
Spam Prevention In the Pacific Northwest, what state is Portland in?