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Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

GENERAL INFORMATION: 503-823-7404

1120 SW Fifth Ave, Suite 600, Portland, OR 97204

More Contact Info

Customer Service

  • Meter Readers

    Staff read meters across Portland; please keep your meter clear.

  • Pay Your Bill By Phone

    Call 503-823-7770. Call Center staff is available Monday through Friday, 8 a.m.- 5 p.m.

  • Downtown Customer Service

    Pay your bill in person at our downtown location, 1120 SW 5th Avenue.

ALERT - Our office will be closed Monday May 27th in observance of the Memorial Day holiday.  Our office will reopen Tuesday, May 28th at 8:00 AM. 

For your convenience you may pay your bill online, or pay by Visa or MasterCard by calling our automated payment system at 503-823-7770 and pressing 1.  You may also leave a payment in the night box located outside the front door at 1120 SW 5th Ave Portland, OR 97204.

We aplogize if you experience any inconveniece. 


Report Service Problems

Info to report leaks and issues related to your service.

Brochures and Bill Inserts

Water and Sewers Brochures