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The City of Portland, Oregon

Portland, Oregon

Welcome to the official web site of the City of Portland, Oregon

General Information: 503-823-4000

E-mail: cityinfo@portlandoregon.gov

1221 SW 4th Avenue, Room 110, Portland, OR 97204

More Contact Info

Contact Us


General Information

City/County Information

City Hall
1221 SW 4th Avenue, 97204
Phone:(503) 823-4000
TTY:(503) 823-6868
E-mail: cityinfo@portlandoregon.gov

General Website Issues

Bureau of Technology Services
1120 SW 5th Avenue Room 450, 97204 
 Online feedback form

Emergency Service (24 hours)

Contact Phone Number
Down Trees 503-823-8733 (TREE), option 1
Mental Health Crisis Line 503-988-4888
Police, Fire and Medical 911
Sewer, Repair Emergencies 503-823-1700
Spill Reporting Hotline 503-823-7180
Traffic Signals Not Working 503-823-1700
Water Main Breaks 503-823-4874
Women’s Crisis Line 503-235-5333

Basic City Services

Contact Phone Number
Clean River Rewards 503-823-1371
Codes & Ordinances 503-823-4082
Code Enforcement Hotline 503-823-2633
Fire – Information 503-823-3700
Garbage, Recycling & Compost Information 503-823-7202
Recycling Information 503-234-3000
Police – Non-Emergency 503-823-3333
Water & Sewer Customer Service 503-823-7770

Bikes, Cars, Streets & Parking

Contact Phone Number
Abandoned Autos 503-823-6814
24 Hour Hotline 503-823-7309
Bicycle Information 503-823-2925
Parking Enforcement 503-823-5195

Community Assistance & Information

Contact Phone Number
City Information & Referral 503-823-4000
City Council Clerk 503-823-4085
City Ombudsman 503-823-0144
Graffiti Hotline 503-823-4824
Human Resources 503-823-3572
Independent Police Review 503-823-0146
Mayor’s Comment Line 503-823-4127
Noise Control 503-823-7350
Nuisances (weeds,trash,etc) 503-823-2633
Office of Community & Civic Life 503-823-4519

Parks & Arts

Contact Phone Number
Urban Forestry 503-823-8733
League Sports 503-823-5124
Parks Information 503-823-PLAY
Parks Use Permits 503-823-2525
RACC/Walking Tour Guide 503-823-5111

Permits, Licenses & Development

Contact Phone Number
Assessments & Municipal Liens 503-823-4090
Building Codes-Questions 503-823-1456
Business Licenses 503-823-5157
Business Loans 503-823-3200
Compliance Services 503-823-2633
Development Services Center 503-823-7310
Green Building Programs 503-823-7037
Home Repair Loans 503-823-3336
Inspections Request (IVR) 503-823-7000
Parades, Runs, Special Events 503-865-2482
Planning & Zoning 503-823-7526
Residential Combination Inspections 503-823-7388
Sidewalk Repair 503-823-1711
Signs – Commercial 503-823-7996
Small Business Assistance 503-823-3200
Street System / Vendor Permits 503-823-7002 ext. 5
Tree Permits 503-823-8733

Transportation

Contact Phone Number
Meter Hoods 503-823-7365
Area Parking Permits 503-823-2777
Pothole Hotline 503-823-1700 (BUMP)
Sidewalk Repair 503-823-1711
Street Cleaning 503-823-1700
Street Light Out 503-865-5267
Street Maintenance 503-823-1700
Traffic Safety & Livability Hotline 503-823-7233
Towing Information 503-823-0044

Elected Officials


Ted Wheeler

Ted Wheeler - Mayor

City Budget Office
Office of Management & Finance
Office of Government Relations
Office of the City Attorney
Portland Police Bureau
Prosper Portland
Portland Bureau of Emergency Management
Office of Equity & Human Rights
Office of Violence Prevention

Liaison Responsibilities


Regional Disaster Policy Organization (with Commissioner Hardesty)
A Home For Everyone (with Commissioner Ryan)
Local Public Safety Coordinating Council (with Commissioner Hardesty)
Venture Portland
Workforce Development Board
Visitor Development Fund (with Commissioner Mapps)


Commissioner Mapps 

Mingus Mapps - Commissioner

Portland Water Bureau
Bureau of Hydroelectric Power
Bureau of Environmental Services
Bureau of Emergency Communications

Liaison Responsibilities:

Travel Portland
Portland Film Office
Visitors Development Fund Board (with Mayor Wheeler)
Metropolitan Exposition and Recreation Commission
BOEC User Board
Fair & Moral Claims Committee (with Commissioner Hardesty)


  Commissioner Rubio

Carmen Rubio - Commissioner

Bureau of Parks & Recreation
Bureau of Planning & Sustainability
Office for Community Technology
Open and Accountable Elections Programs (per City Code)

Liaison Responsibilities:

Regional Arts and Culture Council
Pioneer Courthouse Square
Portland Parks Foundation
Portland'5 Centers for the Arts
League of Oregon Cities
Metro Policy Advisory Council
Mt. Hood Cable Regulatory Commission


Commissioner Hardesty

Jo Ann Hardesty - Commissioner

Portland Bureau of Transportation
Portland Fire & Rescue
Office of Community & Civic Life
Fire & Police Disability & Retirement

Liaison Responsibilities:

Portland Mall Management, Inc.
Portland Aerial Tram Board
Portland Streetcar, Inc.
Joint Policy Advisory Committee on Transportation
Local Public Safety Coordinating Council (with Mayor Wheeler)
Regional Disaster Policy Organization (with Mayor Wheeler)
Fair & Moral Claims Committee (with Commissioner Mapps)
The Gateway Center


Commissioner Dan Ryan  

Dan Ryan - Commissioner

Portland Housing Bureau
Bureau of Development Services
Joint Office of Homeless Services

Liaison Responsibilities:

Rose Festival Foundation 
Portland Children's Levy 
Home Forward
Multnomah County Animal Control
Multnomah Youth Commission
Royal Rosarians
A Home For Everyone (with Mayor Wheeler)


Mary Hull Caballero


Bureau & Department Listings

A

Archives and Records Center

1800 SW 6th Avenue, Suite 550, 97201

Phone: 503-865-4100
Email: parc@portlandoregon.gov

Assessments, Finance & Foreclosure

1221 SW 4th Avenue, Room 130, 97204

Phone: 503-823-3569

Audit Services

1221 SW 4th Avenue, Room 310, 97204

Phone: 503-823-4005

C

City Attorney, Office of

1221 SW 4th Avenue, Room 430, 97204

Phone: 503-823-4047

City Budget Office

1120 SW 5th Ave, Suite 1010, 97204

Phone: 503-823-6925

CityFleet

2835 N Kerby, 97227

Phone: 503-823-2277

Community & Civic Life

1220 SW 5th Avenue, Suite 114, 97204

Phone: 503-823-4519

Community Technology, Office for

111 SW Columbia St, Suite 600, 97201

Phone: 503-823-5385

Council Clerk/Contracts

1221 SW 4th Avenue, Room 130, 97204

Phone: 503-823-4082

D

Development Services, Bureau of

1900 SW 4th Avenue, Suite 5000, 97201

Phone: 503-823-7300
Email: bds@portlandoregon.gov

E

Elections (City)

1221 SW 4th Avenue, Room 320, 97204

Phone: 503-823-3546

Emergency Communications, Bureau of

PO Box 1927, 97207

Phone: 503-823-0911

Emergency Management, Portland Bureau of

9911 SE Bush Street, Portland OR 97266

Phone: 503-823-4375

Environmental Services, Bureau of

1120 SW 5th Avenue, Suite 613, 97204

Phone: 503-823-7740

Equity and Human Rights, Office of

421 SW 6th Avenue, Suite 500, Portland, OR 97204

Phone: 503-823-4433

F

Fire & Police Disability & Retirement Fund

1800 SW 1st Avenue, Suite 450, 97201

Phone: 503-823-6823

Facilities Services

1120 SW 5th Avenue, Suite 1204, 97204

Phone: 503-823-5252

Fire & Rescue, Portland

55 SW Ash, 97204

Phone: 503-823-3700

G

Government Relations

1221 SW 4th Avenue, Room 410, 97204

Phone: 503-823-4130

H

Hearings Office

1900 SW 4th Avenue, Room 3100, 97201

Phone: 503-823-7307

Housing, Bureau of

421 SW 6th Avenue, Suite 500, 97204

Phone: 503-823-2375

Human Resources, Bureau of

1120 SW 5th Avenue, Suite 987, 97204

Phone: 503-823-3572

I

Independent Police Review

1221 SW 4th Avenue, Room 140, 97204

Phone: 503-823-0146

Internal Business Services, Bureau of

1120 SW 5th Ave, Room 1250, 97204

Phone: 503-823-4352

M

Management and Finance, Office of

1120 SW 5th Avenue, Suite 901, 97204

Phone: 503-823-5288

O

Ombudsman

1221 SW 4th Avenue, Room 320, 97204

Phone: 503-823-0144

P

Parks and Recreation, Bureau of

1120 SW 5th Avenue, Suite 858, 97204

Phone: 503-823-PLAY

Planning & Sustainability, Bureau of

1900 SW 4th Avenue, Suite 7100, 97201

Phone: 503-823-7700

Police Bureau

1111 SW 2nd Avenue, 97204

Phone: 503-823-0000
Non-Emergency Phone: 503-823-3333

Portland Children's Levy

319 SW Washington St., Suite 415, 97204

Phone: 503-823-2936

Prosper Portland (formerly Portland Development Commission)

222 NW 5th Avenue, 97209

Phone: 503-823-3200

Portland Water Bureau

1120 SW 5th Avenue, Suite 405, 97204

Phone: 503-823-7404

Procurement Services

1120 SW 5th Avenue, Suite 1040, 97204

Phone: 503-823-5047

R

Revenue and Financial Services, Bureau of

1120 SW 5th Ave, Suite 1040, 97204

Phone: 503-823-5288

Revenue Division

111 SW Columbia Street, Suite 600, 97201

Phone: 503-823-5157
Email: biztaxhelp@portlandoregon.gov

Risk Management

1120 SW 5th Ave, Suite 1040, 97204
Phone: 503-823-5101

T

Technology Services, Bureau of

1120 SW 5th Avenue, Suite 1111, 97204

Phone: 503-823-5198

Transportation, Portland Bureau of

1120 SW 5th Avenue, Suite 1331, 97204

Phone: 503-823-5185