General Information: 503-823-4000
E-mail: cityinfo@portlandoregon.gov
1221 SW 4th Avenue, Room 110, Portland, OR 97204
Contact Us
General Information
City/County Information
City Hall
1221 SW 4th Avenue, 97204
Phone:(503) 823-4000
TTY:(503) 823-6868
E-mail: cityinfo@portlandoregon.gov
General Website Issues
Bureau of Technology Services
1120 SW 5th Avenue Room 450, 97204
Online feedback form
Emergency Service (24 hours)
| Contact | Phone Number |
| Down Trees | 503-823-8733 (TREE), option 1 |
| Mental Health Crisis Line | 503-988-4888 |
| Police, Fire and Medical | 911 |
| Sewer, Repair Emergencies | 503-823-1700 |
| Spill Reporting Hotline | 503-823-7180 |
| Traffic Signals Not Working | 503-823-1700 |
| Water Main Breaks | 503-823-4874 |
| Women’s Crisis Line | 503-235-5333 |
Basic City Services
| Contact | Phone Number |
| Clean River Rewards | 503-823-1371 |
| Codes & Ordinances | 503-823-4082 |
| Code Enforcement Hotline | 503-823-2633 |
| Fire – Information | 503-823-3700 |
| Garbage, Recycling & Compost Information | 503-823-7202 |
| Recycling Information | 503-234-3000 |
| Police – Non-Emergency | 503-823-3333 |
| Water & Sewer Customer Service | 503-823-7770 |
Bikes, Cars, Streets & Parking
| Contact | Phone Number |
| Abandoned Autos | 503-823-6814 |
| 24 Hour Hotline | 503-823-7309 |
| Bicycle Information | 503-823-2925 |
| Parking Enforcement | 503-823-5195 |
Community Assistance & Information
| Contact | Phone Number |
| City Information & Referral | 503-823-4000 |
| City Council Clerk | 503-823-4082 |
| City Ombudsman | 503-823-0144 |
| Graffiti Hotline | 503-823-4824 |
| Human Resources | 503-823-3572 |
| Independent Police Review | 503-823-0146 |
| Mayor’s Comment Line | 503-823-4127 |
| Noise Control | 503-823-7350 |
| Nuisances (weeds,trash,etc) | 503-823-2633 |
| Office of Community & Civic Life | 503-823-4519 |
Parks & Arts
| Contact | Phone Number |
| Urban Forestry | 503-823-8733 |
| League Sports | 503-823-5124 |
| Parks Information | 503-823-PLAY |
| Parks Use Permits | 503-823-2525 |
| RACC/Walking Tour Guide | 503-823-5111 |
Permits, Licenses & Development
| Contact | Phone Number |
| Assessments & Municipal Liens | 503-823-4090 |
| Building Codes-Questions | 503-823-1456 |
| Business Licenses | 503-823-5157 |
| Business Loans | 503-823-3200 |
| Compliance Services | 503-823-2633 |
| Development Services Center | 503-823-7310 |
| Green Building Programs | 503-823-7037 |
| Home Repair Loans | 503-823-3336 |
| Inspections Request (IVR) | 503-823-7000 |
| Parades, Runs, Special Events | 503-865-2482 |
| Planning & Zoning | 503-823-7526 |
| Residential Combination Inspections | 503-823-7388 |
| Sidewalk Repair | 503-823-1711 |
| Signs – Commercial | 503-823-7996 |
| Small Business Assistance | 503-823-3200 |
| Street System / Vendor Permits | 503-823-7002 ext. 5 |
| Tree Permits | 503-823-8733 |
Transportation
| Contact | Phone Number |
| Meter Hoods | 503-823-7365 |
| Area Parking Permits | 503-823-2777 |
| Pothole Hotline | 503-823-1700 (BUMP) |
| Sidewalk Repair | 503-823-1711 |
| Street Cleaning | 503-823-1700 |
| Street Light Out | 503-865-5267 |
| Street Maintenance | 503-823-1700 |
| Traffic Safety & Livability Hotline | 503-823-7233 |
| Towing Information | 503-823-0044 |
Elected Officials
Ted Wheeler - Mayor
City Budget Office
Office of Management & Finance
Office of Government Relations
Office of the City Attorney
Portland Police Bureau
Prosper Portland
Portland Bureau of Emergency Management
Office of Equity & Human Rights
Office of Violence Prevention
Liaison Responsibilities
Regional Disaster Policy Organization (with Commissioner Hardesty)
A Home For Everyone (with Commissioner Ryan)
Local Public Safety Coordinating Council (with Commissioner Hardesty)
Venture Portland
Workforce Development Board
Visitor Development Fund (with Commissioner Mapps)
Mingus Mapps - Commissioner
Portland Water Bureau
Bureau of Hydroelectric Power
Bureau of Environmental Services
Bureau of Emergency Communications
Liaison Responsibilities:
Travel Portland
Portland Film Office
Visitors Development Fund Board (with Mayor Wheeler)
Metropolitan Exposition and Recreation Commission
BOEC User Board
Fair & Moral Claims Committee (with Commissioner Hardesty)
Carmen Rubio - Commissioner
Bureau of Parks & Recreation
Bureau of Planning & Sustainability
Office for Community Technology
Open and Accountable Elections Programs (per City Code)
Liaison Responsibilities:
Regional Arts and Culture Council
Pioneer Courthouse Square
Portland Parks Foundation
Portland'5 Centers for the Arts
League of Oregon Cities
Metro Policy Advisory Council
Mt. Hood Cable Regulatory Commission
Jo Ann Hardesty - Commissioner
Portland Bureau of Transportation
Portland Fire & Rescue
Office of Community & Civic Life
Fire & Police Disability & Retirement
Liaison Responsibilities:
Portland Mall Management, Inc.
Portland Aerial Tram Board
Portland Streetcar, Inc.
Joint Policy Advisory Committee on Transportation
Local Public Safety Coordinating Council (with Mayor Wheeler)
Regional Disaster Policy Organization (with Mayor Wheeler)
Fair & Moral Claims Committee (with Commissioner Mapps)
The Gateway Center
Dan Ryan - Commissioner
Portland Housing Bureau
Bureau of Development Services
Joint Office of Homeless Services
Liaison Responsibilities:
Rose Festival Foundation
Portland Children's Levy
Home Forward
Multnomah County Animal Control
Multnomah Youth Commission
Royal Rosarians
A Home For Everyone (with Mayor Wheeler)