Emergency & Text: 9-1-1
Calling 911 Using a Cell Phone
If you call 911 from a cell phone in Multnomah County, you will reach a recording that will direct you to press any key or speak something at the beep. Once you do this you will be connected to the next available calltaker. This filter is in place to minimize accidental calls to 911 and allows calltakers to remain ready to answer your emergency call. When your call is answered, say your location and let the calltaker know you have an emergency. Remember that not all wireless 911 calls provide location information.
Call 911 when it is an emergency which requires immediate response from the police, fire or ambulance. Examples include a crime in progress like a fight, a theft, a shooting, etc; a fire in a commercial building, house or car; or a medical emergency like a heart attack, a stroke or car crash with injuries. If you aren’t sure whether the situation is an emergency, call 911 and the calltaker will determine if you need emergency help. If not, you will be given the appropriate phone number to contact for assistance.
Be Prepared to tell the 911 Calltaker
If using a phone without a service contract and the call is disconnected, you MUST redial 911!
Information about how your call gets to a 911 center and what happens next
Call 911 to stop a crime in progress, report a fire, or call for an ambulance. If the situation is not an emergency, you should call 503-823-3333, the non-emergency number for all of Portland and Multnomah County.
**Updated** Distributed with Art Tax Mailer in March 2017
911 Calls from a Cell Phone
December, 2016 Report and Bureau Response