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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

Director's Report

Director's Report - September 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - August 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - July 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - June 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - May 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - April 2019

Call Performance and Staffing, Call Triage, Public Information and Outreach, Partner Agency Collaboration, Equity

Director's Report - March 2019

Budget Preparation, Strategic Planning, Contract Negotiations, Protocols, User Agency IGA

Director's Report - February 2019

Budget Preparation, Strategic Planning, EMD/Fire/Police Dispatch Protocol, User Agency IGA/Bylaws/Charter Update.

Director's Report - January 2019

Budget Preparation, Strategic Planning, Holiday Call Volumes

Director's Report - December 2018

Projects, Budget, Call Answering Performance, Automated Filter-off Performance

Director's Report - November 2018

Call Answering Performance, Strategic Planning, Dispatch Recruiting

Director's Report - October 2018

Staffing, 18-19 Budget to Date

Director's Report - September 2018

Strategic Planning, Dispatch Recruitment, Call Answering Performance

Director's Report - August 2018

Projects, Staffing and Recruitment Efforts, Budget Information, Call Answering Performance

Director's Report - July 2018

Key Projects, Staffing and Recruitment Efforts, Budget Information, Call Answering Stats

Director's Report - June 2018

Communication, Policy and Procedures, Technology, Facility, Training, User Board/Agencies

Director's Report - May 2018

Strategic Planning, Staffing, Budget Update

Director's Report - April 2018

Strategic Planning, Staffing, Budget Update