Portland Public Record Request Center (GovQA) Launches: a New City Online Resource!
On December 8, 2015, the City of Portland launched a new web tool: the Portland Public Record Request Center (GovQA). Championed by Mayor Charlie Hales, the GovQA software allows the public to make public records requests through an online portal. Benefits to the public include:
All requests can be made at one website.
- Requests are routed directly to the bureau holding the records.
- Payment can be made online with a credit card or electronic check.
- All requests, all communications about the requests, and the statuses of all requests are available in one place.
- Responsive documents will be accessible on line to the requester.
Over the past two years, the number of public records requests has increased significantly. The City of Portland launched this tool to help City responders provide records to the public efficiently. The City is committed to making records available to the public to encourage oversight and participation by community members. This tool will streamline the response process and will ensure that the City stays current with the evolving methods of record creation, retention, and retrieval.
The Portland Public Record Request Center (GovQA) is located at: https://www.portlandoregon.gov/66961
Frequently Asked Questions (FAQs) available on the Portland Public Record Request Center (GovQA) site. https://portlandor.mycusthelp.com/WEBAPP/_rs/FindAnswers.aspx