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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

Recruitment opens April 19 - May 9, 2021

Portland 9-1-1 dispatcher patchEmergency Communications Dispatch Trainee (no experience required)

 Lateral Police Dispatcher (current Police Dispatch experience required) 

Recruitment Process:

You may apply online only during open recruitment periods.  For more information, visit the City of Portland job site.   

All applicants must submit:

  • Complete Application form 
  • Complete Supplemental Questions  

Optional Information Sessions:  Join a Zoom Meeting to learn a little more about working at 911 and to answer any questions you may have about the recruitment process.  Zoom links for all 3 dates are posted in the job announcement.

April 29, 2021 - 5:00pm

May 3, 2021 - 5pm

May 5, 2021 - 5 pm

Recruitment and Selection Activity Schedule:


Recruitment Opens

April 19, 2021

Recruitment Closes no later than 11:59pm on

May 9, 2021

Application Review

May 12, 2021

CritiCall Testing (online)

May 22-25, 2021

 Oral Interviews (by phone or Zoom)

1st Interview - June 9-11, 2021

2nd Interview - June 21-23, 2021

Statement of Personal History Form Due

June 25, 2021

Begin Background Investigation

June 25, 2021

Complete Background Investigation

August 13, 2021

Psychological Assessment

August 23-26, 2021

If you are selected to participate in our training program, you will join our ten-week Basic Academy starting September 20, 2021.  Click here for more information about our training program.

This position offers excellent pay (click to see Compensation Plan), as well as full benefits, such as individual/family medical, dental and vision coverage, sick and vacation leave.  For more information, visit the City's Benefits page.

To learn about future hiring dates or for more information about working at BOEC, call Vickie Rogers at (503) 823-4664.