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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

Communications Training Officers

Communications Training Officers

The Bureau of Emergency Communications (BOEC) has numerous Communications Training Officers (CTOs) that partner with new trainees during the on-the-job phase of the telecommunicator training program. Their responsibilities include coaching during the 1000+ hour training process, daily documentation of trainee progress, lesson plan development, and in-house academy instruction.  BOEC CTOs hold an Association of Public Communication Officials (APCO) CTO Training Program Certification.