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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

Patrick Jones, Client Services Manager

Patrick Jones is responsible for client services for BOEC. He is tasked with liaison duties between the Bureau of Emergency Communications (BOEC) and our police, fire, and medical service partner agencies within Portland and Multnomah County. Patrick’s client portfolio includes more than a dozen additional public safety entities at the local, regional, state, and federal level that partner with BOEC to provide unparalleled service to the citizens of Multnomah County.

Patrick started his career at BOEC in 1991 as a Call taker and Police Dispatcher. In 1994, following the move of fire dispatch services to BOEC, he became one of the first civilians to dispatch fire responders in Multnomah County. Since then, he has served as a Coach, Operations Supervisor, project manager and program coordinator.

In Portland and Multnomah County, BOEC is the conduit through which most emergency service information flows and Patrick is proud to support and facilitate the work of the men and women on both sides of the radio so that they can best serve the needs of the citizens.