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911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Lisa Turley, Emergency Communications Director

Lisa Turley, MA, MPA, ENP - has worked at the Bureau of Emergency Communications (BOEC) since May 2002.  She spent 3 1/2 years serving as the Operations Manager before being appointed Director in January 2006.

She began her career in public safety telecommunications in 1986, working for the Communications Division of the El Paso Police Department in El Paso, Texas as a calltaker, dispatcher, supervisor, and assistant operations manager before coming to BOEC.  Lisa holds two Master's degrees - in English and Public Administration.

Her role as Director is to ensure that every person at BOEC strives to meet the Mission of the Bureau, every day.  All members of the team focus on the goal of being a public service organization dedicated to answering 9-1-1 calls, sending appropriate public safety responders to manage incidents, and answering non-emergency public safety calls.