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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

June 2017 Employee of the Month

Jeannette is our Employee of the Month for June!!!

On May 11th, 2017 Jeannette was working Central dispatch, when a call came in of a person in distress, threatening to harm himself. Jeannette immediately dispatched the call and it quickly became obvious this call had the potential to be a big deal with the increasing safety risks. Jeannette was tasked with multiple callbacks for CNT, SERT, phone pings and call recordings, all the while, she continued to get location updates as the phone kept being retransmitted to figure out where in this large park he could be hiding out. She was proactive in looking for associated vehicles, checking local records and getting medical staged. Afterward the Sergeant called and wanted to pass on his thanks and said Jeannette, “Did an awesome job!  My phone was constantly ringing and it was busy and she took the brunt of it so I’m sorry for being sharp.”  Jeannette sounded unscathed, we appreciate the level of professionalism displayed and thank her for her work dispatching this call and for her continued dedication to do a quality job.

Congratulations Jeannette and Thank you for all that you do!!