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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

George Long, Assistant Operations Manager

George Long serves as an Assistant Operations Manager for the Bureau of Emergency Communications (BOEC). 

George came to BOEC in 2017 after starting his career in 2006 with Willamette Valley Communications Center in Salem, OR.  During his time there, he served as a Call taker, Dispatcher, Communications Training Officer, and Supervisor.  George also holds two Master Degrees, one in Emergency and Disaster Management and a second in National Security Studies.

George has presented at several State and National level conferences on subjects such as Next Generation 9-1-1 and Disaster Communications topics.  He also serves on many national level committees with the Association of Public Safety Communications Officials (APCO) and the National Emergency Number Association to include:

  • Cybersecurity Committee

  • Public Safety Answering Point (PSAP) Operations Committee

  • Chair and State Coordinator of Oregon's Telecommunications Emergency Response Taskforce (TERT)

George's current duties at BOEC include managing and leading 14 supervisors who work a 24/7 schedule and are responsible for day-to-day activities on the 9-1-1 operations floor.  George provides leadership and guidance to the supervisors regarding staffing and policy decisions and is responsible for making decisions within the confines of the collective bargaining agreements and other established bureau policies.