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The City of Portland, Oregon

911 Bureau of Emergency Communications

Partners in Public Safety. Call 911: Save a Life, Report a Fire, Stop a Crime.

Emergency & Text: 9-1-1

emergency: 503-760-6911

Non-emergency: 503-823-3333

Bob Cozzie, Director

Bob Cozzie is the Director of the Bureau of Emergency Communications (BOEC).  He started his career as a 9-1-1 call taker for the El Paso County Sheriff’s Office in Colorado Springs, Colorado in 1995, and his career path includes trainer, lead worker, assistant supervisor, Training Coordinator, and Public Information Officer. He earned his Bachelor of Science Degree in Organizational Management from Colorado Christian University, and Bob and his family moved to the Portland area in 2003 where he was the Training Manager for BOEC, and later Director of Clackamas County 911.  He returned to BOEC in 2018 to assume the director role. 

Bob serves on numerous committees that have a direct impact on the 9-1-1 industry and public safety, including:

  • Chair of the State Interoperability Executive Council
  • Oregon Association of Public-Safety Communications Officials (Past President, Finance Committee, and Legislative Committee)
  • Regional Disaster Preparedness Organization (Steering Committee)
  • Portland Dispatch Center Consortium

He is a board member of Responder Life, a non-profit organization, which helps to equip public safety first responders to lead healthy and productive lives.

Bob has a military background having served Active Duty and as a Reservist in the United States Air Force.  He is married, and has four grown children and seven grandchildren and enjoys swimming, running, and a variety of other fitness activities.

Some of Bob’s favorite quotes:

“Never forget to be truthful and kind.  Hold these virtues tightly.  Write them deep within your heart.” – Ancient Proverb

“A good way to forget your troubles is to help others out of theirs.” – John L. Mason

“The leader is the ‘servant’ of his followers in that he removes the obstacles that prevent them from doing their jobs.” – Max DePree

“Be yourself.  Who else is better qualified?” – Frank Giblin