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The City of Portland, Oregon

Portland Housing Bureau

Solving the unmet housing needs of the people of Portland.

Phone: 503-823-2375

fax: 503-823-2387

421 SW 6th Avenue, Suite 500, Portland, OR 97204

More Contact Info

Rental Services

The Portland Housing Bureau’s Rental Services Office has a helpline and on-site staff to provide technical assistance and information specific to mandatory renter relocation assistance. Rental Services staff can also provide information on Senate Bill 608 and additional Portland renter protections. If you have questions specific to other aspects of landlord-tenant law or require legal assistance, the Rental Services Office can refer you to community resources and agencies.

PHB's Rental Services Office staff provide support to the City’s Rental Services Commission and Fair Housing Advocacy Committee, the volunteer appointed bodies providing public input on policies and services related to fair housing and landlord-tenant law. 


Rental Services Office


Phone:
503-823-1303    Fax: 503-865-3260 
Email: RentalServices@portlandoregon.gov

Office Hours (walk-in and helpline)
 
Monday            9 - 11 AM, 1 - 4 PM
Wednesday      9 - 11 AM, 1 - 4 PM
Friday               9 - 11 AM, 1 - 4 PM

*New* Summer Helpline Hours 
 
Tuesday            7 AM - 7 PM
Saturday           9 - 11 AM, 1 - 4 PM

View holiday closures


Address:

PHB Rental Services Office
421 SW 6th Avenue, Suite 500
Portland, OR 97204

downtown Portland

For translation or interpretation, please call 503-823-1303
TTY at 503-823-6868 or Oregon Relay Service at 711

503-823-1303: Traducción e interpretación | Chuyển Ngữ hoặc Phiên Dịch | 翻译或传译
Письменныйили устный перевод | 翻訳または通訳 | Traducere sau Interpretare
번역 및 통역 | Письмовий або усний переклад | Turjumida ama Fasiraadda
الترجمة التحريرية والشفوية  | ການແປພາສາ ຫຼື ການອະທິບາຍ

The RSO Traveling Helpdesk will be visiting local Portland libraries to provide on-site assistance for landlords and tenants.

Saturdays, from July to September.
For locations and dates, please view the summer schedule.


RSO Traveling Helpdesk
Summer Schedule

Opportunity for Public Comment

The public is invited to testify on the proposed technical changes to the Administrative Rules for
 
Mandatory Relocation Assistance
Exemption Eligibility and Approval Process

Public Hearing: August 8, 2019
Submissions due: August 30, 2019

Rental Services Commission

Meet the Commissioners, find meeting materials and join the mailing list to stay up-to-date on landlord-tenant issues

Screening Criteria and Security Deposit Rules

On March 1, 2020, new rules go into effective for security deposits and the application and screening process for landlords operating rental housing units in Portland. Learn more about these requirements.

Rent Stabilization

Every September 30, the Oregon Office of Economic Analysis (OEA) will publish the maximum annual rent increase percentage for the following calendar year. Click here to learn more about the statute passed by the State of Oregon in February 2019

Helpful Resources and Links

Looking for help? Click here for a list of agencies and additional resources for landlords and tenants.