How do I report a tree problem?

Tree emergencies - Call Urban Forestry at 503-823-TREE (8733) to report a street tree emergency. Emergency dispatchers are available 24/7

Tree problems in parks - click here

All other tree problems - call 503-823-TREE (8733) or submit an online reporting form

What kind of tree problems will the City respond to?

Street and park tree emergencies

• Tree or large tree branch blocking the street or sidewalk, too large for you to safely move out of the way
• Street tree suddenly split (fresh, white sapwood visible in a deep crack in the trunk, or where the main branches attach to the trunk)
• Street tree or park tree suddenly leaning (cracks may appear in the soil if the tree starts to uproot)
• Large hanging limb over street or sidewalk

Non-emergencies

• Tree removal without a permit
• Tree topping
• Neighbor's street tree hangs low over the street or sidewalk (branches should provide 7.5 feet of clearance over sidewalks and 11 feet of clearance over streets)
• Neighbor's street tree is dead, dying, or dangerous
• Neighbor's private tree is dead or an imminent hazard

What tree problems will the City not respond to?

• Neighbor's yard tree is hanging over my property. Learn about trees, neighbors and the law
• Tree emergency on private property that does not impact the street or sidewalk - call an arborist to remove the hazard, then apply for a retroactive permit

What happens after I report a tree problem?

Learn about the emergency response procedure

If the tree problem is in a park, crews will be dispatched to mitigate the problem. 

If the tree problem is not in a park, Urban Forestry staff will investigate whether the situation is a code violation. If a violation is found, the property owner will be contacted to mitigate the violation. Learn more about correcting tree code violations.