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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

  • COVID-19 Updates from the Portland Water Bureau Portland Water Bureau's response to COVID-19

  • Learn more about Cryptosporidium and Portland's drinking water.

  • Get week-by-week watering information for your ZIP code

  • Having a hard time paying your sewer, stormwater, and water bill? The City of Portland offers financial assistance to qualifying customers.

  • New Online Services: Set Up Payment Arrangements and More

  • Bull Run Treatment Project Updates Learn about upcoming changes to Bull Run water treatment.

  • Portland Water Bureau Crews Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Easy Steps to Reduce Lead in Drinking Water & Household Plumbing Lead is rarely found in Portland’s source waters, and there are no known lead service lines in the distribution system. For information on reducing lead exposure how to request a FREE lead-in-water test kit, visit www.portlandoregon.gov/water/lead.

  • Water Quality is One of Our Highest Priorities Portland's water quality is tested continually and meets or exceeds all federal standards.

Our Mission Statement

We serve excellent water every minute of every day.

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