Customer Service: 503-823-7770
GENERAL INFORMATION: 503-823-7404
The Portland water system serves drinking water to more than 955,800 Oregonians, almost one-quarter of the population of Oregon. The Portland Water Bureau’s retail and wholesale service area is approximately 225 square miles. Of that, Portland’s current retail service area is approximately 143.3 square miles.
In FY 2019-20, the Water Bureau directly served a population of more than 645,500 people in 153,900 residential households (both single and multi-family residences) and 20,000 commercial and industrial customers.
Portland's wholesale customers served an estimated population of more than 350,300 in FY 2019-20.
Water production and customer consumption data for Fiscal Years 2014-15 through 2019-20 (Updated: October 2020)
Seasonal and regional water supply planning and current water supply