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The City of Portland, Oregon

Portland Water Bureau

From forest to faucet, we deliver the best drinking water in the world.

Customer Service: 503-823-7770

GENERAL INFORMATION: 503-823-7404

More Contact Info

  • Having a hard time paying your sewer, stormwater, and water bill? The City of Portland offers financial assistance to qualifying customers.

  • New Online Services: Set Up Payment Arrangements and More

  • Bull Run Treatment Projects Learn about upcoming changes to Bull Run water treatment.

  • Portland Water Bureau Crews Respond to Water Emergencies 24/7 We are dedicated to providing Portland with a safe and reliable water supply. Maintenance & Construction crews are on standby, ready to respond 24-hours a day, seven days a week to repair broken water mains and address water emergencies.

  • Easy Steps to Reduce Lead in Drinking Water & Household Plumbing Lead is rarely found in Portland’s source waters, and there are no known lead service lines in the distribution system. For information on reducing lead exposure how to request a FREE lead-in-water test kit, visit www.portlandoregon.gov/water/lead.

  • Information on Cryptosporidium Information about background and next steps in the Water Bureau’s process for complying with the treatment requirements for Cryptosporidium.

  • WaterWorks is an interactive lookup tool where you can learn about planned water improvements and unplanned repairs in your neighborhood.

  • Water Quality is One of Our Highest Priorities Portland's water quality is tested continually and meets or exceeds all federal standards.

Our Mission Statement

We serve excellent water every minute of every day.

Water Blog View all »

  1. Sep 18

    Preparing and Planning: How We're Using Climate Data to Look Toward the Future

    Climate expert Kavita Heyn recently spoke with Matt Zaffino, meteorologist at KGW, about what we're doing to better understand what a warmer climate means for Portland's drinking water system.

  2. Sep 17

  3. Sep 13

  4. Sep 6

  5. Sep 6

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Portland Water Bureau project look up tool