To help slow the spread of COVID-19 and limit exposure for vulnerable populations, the City Auditor’s Office implemented strategies to limit person-to-person contact. Most staff members are now working remotely, with limited staff remaining to ensure essential services are still provided. These measures will affect how community members and City of Portland staff access our services. However, at this time all Auditor’s Office services remain available.
The following changes are effective Tuesday, March 17, 2020.
Archives & Records Management (1800 SW 6th Avenue, Suite 550 – CLOSED TO THE PUBLIC)
• The Research Room is closed for research. Please call 503-865-4100 or email email@example.com with your questions. We will work to respond using the resources available through Efiles. You can also visit our online resources by visiting https://www.portlandoregon.gov/archives/51811.
• For city employees: We are suspending our records retrieval for offices and we are not currently accepting new boxes. If you have a records emergency, please contact PARC.
• All Audit Services staff will be working remotely. If you call (503) 823-4005, we will respond as quickly as we can.
• The Fraud Hotline is still available by phone or email.
• City Hall is currently closed to the public.
• The Council Clerk's Office will be closed Friday, May 8, 2020 for a furlough day due to the COVID-19 Pandemic. If you need immediate assistance, please contact Josh McNeal at 503-865-6171 or Joshua.McNeal@portlandoregon.gov
• Portland City Council meetings are being held remotely via teleconference. More information about participation and providing public testimony can be found on our agenda webpage: www.portlandoregon.gov/auditor/councilagenda.
• Access the live audio stream: An audio stream with closed captioning will be available via the City's YouTube channel at www.portlandoregon.gov/video and the meetings are also cablecast on CityNet, Portland Community Media television. Watch live on Xfinity channels 30 and 330 (in HD) and CenturyLink channels 8005 and 8505 (in HD).
• Provide public testimony: All testimony for Council agenda items can be emailed to firstname.lastname@example.org or mailed to the following address:
1221 SW 4th Avenue, Room 130
Portland, OR 97204
• The agenda and other important Council records can be found at www.portlandoregon.gov/auditor/councilagenda
• Community members and city employees are encouraged to contact the Council Clerk via email or by phone at (503) 823-4082.
Elections/Lobbyist Registration (1221 SW 4th Ave, Suite 130 – CLOSED TO THE PUBLIC)
• The Elections Office is available by email, phone, and by accessing information on the website: www.portlandoregon.gov/auditor/elections
• The last day to file for office was March 10, 2020 and the official registry of candidates is available to view on the City’s Elections website.
• Information on Voters' Pamphlet paperwork, deadlines, and requirements can be found at www.multco.us/elections
• The Hearings Office and its customer service window are currently closed as of Thursday, March 19, 2020. All services, including hearings, are being provided remotely.
• Until further notice participation at a hearing will be limited to remote participation; there is not an in-person attendance option at this time. The Hearings Office will advise you whether the hearing is going to be held by telephone (make sure the hearings office has your telephone number) or Zoom (a software-based virtual conference room). If your hearing is being held via Zoom contact our office for instructions to join the hearing.
• If you are interested in postponing your hearing to a future date and time, ask us how. Forms for rescheduling your hearing and other services are available online and can be submitted via fax, email, or mail (USPS).
• Tow appeal requests may be completed online.
• If you have questions about your hearing, rescheduling, or any other inquiries, you may contact the Hearings Office by leaving a voicemail message at 503-823-7307 or email HearingsOfficeClerks@portlandoregon.gov. We will return voicemail messages and emails as quickly as possible.
• For more information, go to our website: www.portlandoregon.gov/hearings
• We are not currently accepting in-person complaints. All our employees are working remotely.
• Community members can still file complaints via phone at 503-823-0146 and leaving a voicemail message or online. We will return voicemail messages within 24 hours.