2008 Reports

• City of Portland Service Efforts and Accomplishments: 2007-08 (12/9/08)

• 2008 Resident Survey Results (12/9/08)

• 2008 Resident Survey Methodology (12/9/08)

• 2008 Business Survey Results (12/9/08)

• 2008 Business Survey Methodology (12/9/08)

• Portland Fire & Rescue: Controlled substances monitoring falls short of requirements (10/8/08)

• Portland Development Commission: Developers comply with Disposition and Development Agreements, but PDC does not monitor adequately (9/24/08)

• Audit of the Auditor - 2008 Peer Review of the Audit Services Division (8/28/08)

• Street Paving: Office of Transportation improved quality assurance, but is resurfacing fewer streets (8/26/09)

• Downtown SmartMeters: Most goals met, but cost-benefits and reliability need further review (7/31/08)

• Housing Tax Abatements: Oversight inadequate to ensure program goals (7/28/08)

• Public Participation in Capital Projects: Bureau processes align with best practices, but should be formalized and available to residents (3/18/08)

• Office of Neighborhood Involvement: Clearer goals and more comprehensive measures needed to improve accountability (6/12/08)

• Mandatory Supervisory Training: Not cost-effective and should be streamlined (3/14/08)

• Police Overtime: Most recommendations implemented, but more could be done (2/15/08)

• Construction Contracts: Bureau of Environmental Services strengthened its contract management procedures (2/12/08)

• Construction Contracts: Facilities Services needs to improve coordination with bureaus to reduce costs and delays (1/9/08)