The Audit Services Division is auditing the Fire Bureau’s complaint, investigation, and discipline processes to see if they are clear, consistent, and meet industry standards.

You may request confidentiality in any of your communications. You do not need to provide identifying information in this form.

Please share your ideas through this online form or reach out to Jenny Scott (503) 823-3538, jenny.scott@portlandoregon.gov.

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Questions for employees of the Fire Bureau (current and former employees and recruits):

Bureau complaint process

If you want to complain about the behavior of someone you work with, what would you do?

How do you know where to go with a complaint?

How is the Bureau’s complaint process working? How clear, fair, and consistent is it?

How could the complaint process be better?

Bureau investigation process

What happens when there is an investigation into possible employee misconduct?

How fair and consistent are misconduct investigations?

How could the investigation process be better?

Discipline process

What happens when someone is disciplined?

How fair and consistent is the discipline process?

How could the discipline process be better?

Expectations

How clear are the Bureau’s expectations for employee behavior?

How does the Bureau communicate expectations for employee behavior?

How could the Bureau improve how they set and communicate expectations for employee behavior?

Anything else you want to share?

Confidentiality

If you would like us to keep any identifying information confidential, please click the button next to “Yes”.

I am submitting this information with the understanding that the Auditor will keep my identity and other identifying personal information confidential and will only disclose it if ordered to do so by the district attorney or a court of law.

Other

How did you hear about this audit?

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In the Pacific Northwest, what state is Portland in?

The City of Portland, Oregon

Audit Services

Audits City bureaus and programs for efficiency, effectiveness and equity

Questions for employees of the Fire Bureau (current and former employees and recruits):