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The City of Portland, Oregon

Audit Services

Audits City bureaus and programs for efficiency, effectiveness and equity

Phone: 503-823-4005

1221 SW 4th Avenue, Suite 310, Portland, OR 97204

Community Development

Browse our audit reports about community development. This includes development services, planning and sustainability, neighborhood involvement, Prosper Portland (formerly known as Portland Development Commission) and urban renewal, equity and human rights, and housing. 

Portland Housing Bureau: Improved monitoring to protect housing investments

In a 2014 audit of Housing Bureau's loan programs we found a significant backlog in annual monitoring. We followed up this year to see if the system had improved. It had. We found improved systems to ensure that housing projectss serve the intended population, are maintained in good condition, and remain financially viable over time.

 Report  |  January 2018


Prosper Portland: Disciplined property management needed to achieve future revenue goals, equitable outcomes

Prosper Portland plans to increase real estate income from $1.7 million, to its largest source of income at $16.2 million. We found that there were no income or strategic goals or equity plans for each property and that limited monitoring of outside operators led to problems in budgeting, maintenance, and maximizing revenue. To meet revenue goals and promote equity we recommend alignment with strategic goals and increased monitoring.

Highlights  |  Report  |  Video |  November 2017


Tree Code: Implementation phase shows progress and pitfalls

A comprehensive set of rules about trees went into effect in 2015 and applies to more trees than before. Initial results show improved protections for some trees but less positive results for other trees, as well as issues with implementation. We recommended addressing workload, technology, and compliance issues, as well as updating and aligning City plans and priorities. 

Highlights  |  Report  |  September 2017 


Portland Building Reconstruction: City faced with important post-planning decisions to ensure project success

As the City launches a high-profile reconstruction project with many complexities, we report on six key areas related to project constraints and public accountability challenges. We make recommendations to ensure effective, inclusive, and timely decisions will be made by stated milestones; greater budget transparency, and the development of an implementation plan for the additional community benefits associated with the project. We also share lessons learned from this project for future City construction projects in the Appendix

Highlights  |  Report  |  December 2016


Americans with Disabilities Act: Coordination gaps complicate City response 

The City has several requirements to meet Title II of the Americans with Disabilities Act regarding accommodation requests and complaints. The audit found the City's current approach makes accommodation requests difficult for individuals with disabilities, and the process varies by bureau. More consistent data collection and analysis would help the City be more responsive to requests and complaints submitted by individuals with disabilities.

Highlights |  Report  |  December 2016  


Further audits about community development 

Community and Neighborhood Involvement: Accountability limited, rules and funding model outdated - HIGHLIGHTS (Report 484) - 11/16/16

Community and Neighborhood Involvement: Accountability limited, rules and funding model outdated (Report 484) - 11/16/16

Green Buildings: Costs and outcomes need more attention (Report 480) - 9/1/16

Portland Development Commission: Management of on-call contracts inconsistent with Commission expectations - HIGHLIGHTS - (Report 474) - 1/13/16

Portland Development Commission: Management of on-call contracts inconsistent with Commission expectations - SUMMARY - (Report 474) - 1/13/16

Portland Development Commission: Management of on-call contracts inconsistent with Commission expectations FULL REPORT - (Report 474) - 1/13/16

Southwest Portland: Residents rate livability highly while some services are much worse than citywide (Report 467) - 7/8/15

Portland Children's Levy: Funds benefit children but goals and structure should be clarified (Report 468) - 2/24/15

Portland Development Commission: Human resources and payroll practices functioning effectively (Report 458) – 8/12/14

East Portland: History of City services examined (Report 435) - 4/23/14

Organic Waste: Residential collection increased, but challenges remain in larger commercial sector (Report 447) – 4/8/14

Building Permits: Extension practices inconsistent; documentation lacking (Report 420B) - 4/3/14

Housing Loan Program: Funding supports goals, but low repayment may jeopardize long-term success (Report 449) - 3/24/14

Residential and Commercial Inspections: Strengthen oversight and management practices; document procedures (Report 420A) - 9/25/13

Portland Development Commission: Records management systems in place, but support and direction needed (Report 442) - 4/30/2013

Urban Services Policy and Resolution A: Core City services not articulated; 30-year-old commitments obsolete (Report 433) - 3/26/13

Portland Development Commission: Indicators in Urban Renewal Areas suggest economic progress (Report 440) - 12/13/12

Residential Solid Waste: Customer rates accurate, but monitoring should continue (Report 429) - 6/20/12

Portland Housing Bureau: Bureau acting on risks, although more remains to be done (Report 421) - 5/23/12

PDC Economic Development Loans: Loan programs improved, but tracking major borrowers limited (Report 419) - 3/14/12

Portland Development Commission: Financial transaction review reveals areas warranting management attention ( Report 406B) - 2/16/12